Runyan Law11435 W. Buckeye Rd.STE 104-279Avondale, AZ, 85323United States (480) 205-9365
Charles Runyan's response: Integrity Patent Group, a law firm that I currently own, is shutting down. And in our closure notice, we expressly point out that we will complete ALL work that a client has paid for before closure or if the client prefers, we will transfer the work to the sole practices of one of our patent professionals. Alternatively, we have offered to help ALL clients find different counsel if they wish. And if that is their choice, all money paid to us will be refunded.
I do not know the name of this client. So, I cannot directly connect with them to see if there has been some type of communication issue. But we are continuously auditing our books and docket to make sure that there are no clients in this situation. If we were to find one, we would correct it immediately.
Charles Runyan's response: I did make a mistake in this case. The client learned about the error from me as soon as I knew it had occurred. This case is not a case where the client didn't get a patent. The client's original patent issued less than a year after I became responsible for it. While I erroneously didn't file the CIP application, that may or may not ever harm him one way or another. If it does, I have already told the client that I will be available to do what I can to to mitigate the harm.
I never offered a single excuse or said or implied that the mistake was not my fault.
What the client calls "passing me off to another patent attorney" is me discussing with the client whether they would be more comfortable having a patent attorney other than me working to solve the problem. And when the client wanted that, me paying over $5000 (so far) to have a replacement for the CIP application prepared and filed. Yes, with a patent attorney that I knew, but also with a patent attorney that the client chose and engaged as counsel.
Every communication with this client since I told them about my mistake has included an apology, and I have done everything possible to correct the error. Since I cannot go back in time to fix the error, I don't know what else the client expects. Since paying someone to fix the mistake as best as can currently happen and agreeing to do what I can in the future if the error someday causes problems doesn't qualify as taking responsibility in this client's mind, I am at a loss as to what would satisfy them.
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About Charles
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Languages spoken
English
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License
| State | Status | Acquired | Updated |
|---|---|---|---|
| CA | Inactive | 2004 | 07/28/2020 |
| TX | Inactive | 2001 | 09/28/2020 |
| AZ | Active | 1998 | 08/22/2020 |
We have not found any instances of professional misconduct for this lawyer.
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An honest review
Posted by anonymous
Mon Jun 22 2020
This review is from a person who hired this attorney.
Hired attorneyProfessional Qualifications
Posted by Robert
Mon Mar 08 2010
Patent application
Posted by anonymous
Tue Jan 07 2020
This review is from a person who hired this attorney.
Hired attorneyDropped The Ball
Posted by Brian
Wed Dec 18 2019
This review is from a person who hired this attorney.
Hired attorneyAttorney endorsements
(7)Joanne Underhill, Business Attorney on Dec 8, 2010
Relationship: Worked together on matter
I endorse this lawyer. He has significant expertise in intellectual property matters (patent, copyright and trademark issues), which reflects his past experience as a "big firm" attorney. But he is also friendly, down to earth and easy to work with. Charles has expanded his law practice to other areas in order to better serve his Arizona clients.
I would recommend Chuck for any Patent related issue.
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