Stephanie Michelle Aldrich

Stephanie Aldrich

I’m sorry to hear you weren't satisfied with the communication prior to me preparing the taxes for your business. I make sure to price my services in alignment with all other business tax professionals. I'm typically complimented on my ability and clarity to explain how billing works, itemizing the use of all billable hours as well as the variations of what to expect with preparing and filing taxes for businesses versus personal taxes so it was a big surprise to hear about your frustration pertaining to what was clearly a misunderstanding and a clear break down in communication prior to hiring me. Thank you for your honest feedback. Experiences like this are how I'm able to continue to improve the superior services that I provide. I will make sure this misunderstanding never happens again and will make sure to thoroughly explain how business taxes work and what to expect when hiring a professional to perform taxes for businesses. Thank you once again for this opportunity. I hope you were able to find someone who was able to provide the support you needed to protect your business going forward.