Christopher Wenzel Carr

From the time I contacted Mr. Carr until our date in front of the judge, Chris showed professionalism by knowing the law, my rights, and communicating all aspects of my case to me. In front of the judge, he explained the facts of the case in the same manner as I told them to him. This showed how impo...rtnat I was to him and it built a relationship of trust that I never expected to have for a lawyer. I appreciate everything he did and the way he handled my case.

To summarize my chief complaints; the communication was so sparse and misleading, that I do believe Chris was disinterested, unprepared, or distracted by the opportunity to generate quick revenue to the firm. Regardless of the outcomes, I feel I deserved more in terms of communication and consultatio...n than just meeting to collect fees and 15min before each court appearance. Furthermore, Chris failed to respond to a significant number of my questions by phone and email, and when he did, the responses were insufficient, inaccurate, or untimely. Telling me what I hoped to hear with regards to sentencing, probation, and travel, resulted in greater damages than if he’d given me an accurate or worst-case scenario. While it may be impractical to file a complaint before the Attorney Regulation Counsel, as lack of effort, poor performance, and failure to adequately communicate with a client is not necessarily malfeasance, bait and switch of strategy/fees might be seen as unethical if it was deliberate. I believe deep down Chris is a good man who was just over his head and under a lot of pressure to produce for the firm, rather than for the client.