Kelly Lynn Snodgrass

I hired Ms. Snodgrass to write a demand letter to a merchant. We had a complimentary initial consult and I provided the details of the situation.. I provided a narrative document. I needed to remove myself from the situation, hence, the need the hire an attorney. The letter to the company was, for... all intents and purposes, the same narrative (with my corrections to match the narrative document provided) and she sent it to the same department (not legal) that I had been speaking with and had been ignoring me for months. I thought that the letter would site law and, at least, legal terms and be sent to the company's legal department. The letter was ignored by the company. I asked Ms. Snodgrass for a refund since I was so disappointed in her work product, but was denied. She said that I approved the letter before it was sent and I did, but I was so worn out on this (which is, again, why I hired an attorney), that I thought the lawyer would know best and agreed for her to send it. Ms. Snodgrass had also informed me that she was going to serve the company's "agent", which she did not do and I was not aware of that when I approved the letter. After telling this story to another lawyer, he told me about this website and to write a review here and on yelp.