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Cassandra Fox Charles

Personal injury Attorney at Austin, TX

5.0   8 reviews

About Cassandra

Learn Cassandra’s areas of practice.

Licensed for 19 years
State TX
Status Eligible to Practice in Texas
Acquired 2003
Updated 04/20/2023

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The Carlson Law Firm P C
2800 S. IH-35.
Suite 250
Austin, TX, 78704

Reviews

5.0 / 5.0
  8 customer reviews
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Posted by anonymous | February 27, 2015
Carlson ACTUALLY CARES about its clients as people first, second and third!!
I'd like to start by saying that the Carlson Law Firm in general and Cassandra Charles specifically, are by far the most compassionate professionals that I've ever been associated with. After being severely injured in a slip-and-fall incident several months ago, not only was I physically hurt but was also concerned about my future. Given the nature of my accident, I elected to seek legal counsel to determine what rights/remedies/options I had – and I couldn't be more thankful for how Carlson has advised me. Immediately upon speaking with Heidi, attorney Cassandra Charles' legal assistant, I was confident in my decision to move forward with them per their vast experience in personal injury law. During the initial phases of my recovery, I primarily worked with Heidi who was always pleasant, knowledgeable, and empathic. Whenever I had a question – which was often – she cheerfully responded without the slightest hint of annoyance or impatience. I could sense that she undoubtedly wanted to help me and was genuinely interested in my well-being; this endearing characteristic seamlessly continued once I began working with Cassandra later on. (I even noticed the 'warmth' from all of the other lawyers [whom I had never even spoken to] when I visited their office for a meeting with Cassandra.) Simply stated: The Carlson Law Firm is not your customary legal group — Carlson ACTUALLY CARES about its clients as people first, second and third!! The human element and sincere approach taken by them cannot be fabricated; their desire for seeing that accountability's upheld cannot be faked; their dedication to my case, physical improvement, and overall quality-of-life cannot be overstated. Individuals like Cassandra are beyond 'smart enough' to succeed in any profession imaginable, but she CHOSE to pursue a career in which she helps people like me... Folks who, thanks to others' negligence/carelessness/recklessness, have been permanently damaged and will never experience life like before. And if not for blessed souls like the Carlson Attorneys, then the people responsible for injuring us would have nobody challenging them to do what's right, to own up to their mistakes, and to accept responsibility for their actions. Cassandra Charles, Heidi Bordelon, and the entire Carlson Law Firm are experts in seeing that average citizens are not unduly harmed without adequate restitution. In regards to my case, I wasn't sure as to what may or may not be possible but after my first call with Heidi, I had a much better grasp of the process. Cassandra, still up until now fighting for me and doing her best to get the settlement that I deserve. I thank God for putting these two ladies in my life to help me overcome this difficult time. They are excellent at their jobs and your satisfaction is guaranteed. I would highly recommend Cassandra Charles & her assistant to represent anyone who is in need of a good attorney or anyone you know has been materially injured, and suggest that you reach out to them at once. If I never would have called the Carlson Law Firm, I would still have no idea how to seek justice for what happened to me; fortunately, however, Cassandra-'n'-company do! Give them a call.
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Posted by Katie S. | March 31, 2014
They Fought Tirelessly
My experience with The Carlson Law Firm lasted over a year. They fought tirelessly to help me receive the best medical care and settlement. My best interest was always at heart and everything was handled with the utmost professionalism.
Posted by Jesus A. | March 25, 2014
Outstanding!
They were outstanding during my case. Always willing to answer any questions I had. Very kind and courteous. Fast with scheduling any appointments I had.
Posted by Martha S. | March 9, 2014
Made me feel that my case was as important to them as it was to me
The Carlson Law Firm was recommended to me by another lawyer. At first I was a bit apprehensive but after meeting Mary (my legal assistant) for the first time all my "fears" were put to rest. I dealt with her and Cassandra Charles. Both ladies are very professional and made me feel that my case was as important to them as it was to me.
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Posted by Sharon F. | January 22, 2014
Fast Response!
Thanks to Carlson Law Firm for a fast response time to our auto wreck. Also for an ongoing, caring attitude given to my husband and my well being through this ordeal. I would highly recommend Carlson Law Firm to anyone needing an attorney's advice.
Posted by M.C. | December 18, 2013
Every Step of the Case Was Taken Care of With Knowledge and Patience
Every step of the case was taken care of with knowledge and patience. The job that Carlson Law Firm did is fantastic and will recommend them to all of my friends in need. Thank you so much for everything.
Posted by Greta S. | November 13, 2013
They All Sincerely Care About You!
I am so thankful that I found you guys. Carlson Law Firm has been wonderful to me during such a tough patch in my life. Ever since day one when I first came in, they all sincerely care about you and help you every step of the way. I had never been in a situation like the one I experienced (getting hit by an Austin cab while walking). It was so scary but having a team like Carlson Law Firm through this whole process was a blessing!
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Posted by Penny | June 13, 2013
I Was Treated So Well
I cannot express enough how great this law firm is. I was treated so well, even when I was at my worst. I want to specifically thank Cassandra and Mary, you both worked so very hard and long to get me the maximum! I would and have recommended this law firm if you are involved in any kind of accident. They have my profound thanks for a job well done and my utmost respect for their professionalism and knowledge of the law.
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AVVO RATING 7.7 (Very Good)

Professional misconduct

This lawyer was disciplined by a state licensing authority in 2013.

Fully Probated Suspension issued in TX, 2013
updated on 10/10/2013

Fully probated suspension means an attorney is technically suspended but may still practice law. The State monitors the lawyer's activities during the suspension to make sure that he or she does not repeat the behavior.

Fully Probated Suspension issued in TX, 2013
updated on 01/18/2019

Fully probated suspension means an attorney is technically suspended but may still practice law. The State monitors the lawyer's activities during the suspension to make sure that he or she does not repeat the behavior.

Education

  • St Mary's University of San Antonio School of Law
  • JD - Juris Doctor
  • 2003
  • University of Texas, Austin
  • BA - Bachelor of Arts
  • 1998

Associations

  • State Bar of Texas
  • Member
  • N/A
  • Texas Young Lawyers Association
  • Member
  • N/A
  • Austin Young Lawyers Association
  • Member
  • N/A

Attorney endorsements

Received (4)
Given (0)
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Unknown Attorney | Mar 14
Relationship: Supervised lawyer
"I endorse this lawyer."
Unknown Attorney | Mar 14
Relationship: Co-worker
"I endorse this lawyer."
Unknown Attorney | Mar 14
Relationship: Co-worker
"I endorse this lawyer."
Unknown Attorney | Mar 14
Relationship: Co-worker
"I endorse this lawyer."
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Austin Personal injury Lawyer Cassandra Fox Charles
Cassandra Fox Charles
Personal injury Attorney
Austin, TX
Licensed for 19 years