I contacted Sandra shortly after my father passed away in 2012 and wanted to make sure that: 1) My father's name is removed from their home title, and 2) to make sure my mother's will is up-to-date and we had all the necessary powers-of-attorney/living will/et al in place. We had these done several years ago in Georgia, but wanted to make them current for Texas. Sandra was very responsive and helpful with advice on what the next steps were for both issues. She made it very clear, simple, and straightforward for us and her fees were very reasonable in comparison to others we had contacted. I will using her for my own will and estate plan. She doesn't try to impress you with legal mumbo-jumbo to make it look as though she knows what she's doing...she takes the time to take you thru the steps and is happy to explain any questions that come to mind during the meeting. Very professional, and has a great attitude about customer service.