Frances V. Dunham

I hired Frances Dunham months ago, but to this day, her lack of communication skills and poor support still greatly disturb me. My initial consultation led me to believe that I had hired the right counselor for the situation. She informed me that she was all about building a trusting relationship w...ith her clients, but after that first visit, it was as if there was a bait and switch with attorneys. Phone calls and emails were ignored, messages got crossed and twisted, and everything quickly went downhill from there…I felt like a big bother the few times I called with questions and always felt very rushed to get off the phone. I was also misled numerous times with either inaccurate information, or no information at all. All of this caused me great distress and still does to this day. Her admin assistant is just as lacking with communication skills and is very non-personable. Overall, it was a very disappointing, frustrating and overpriced experience. Regretfully, I could never recommend this law office as a result.

I've been working with Frances and I must say the focus seems mostly on the money not the client. I feel at times I should have just represented myself because the money I've invested has not been worth the return thus far. Communication is a very big issue with Frances and her legal assistant . Thi...s lack of communication negativity affecting me and my case. I would not recommend Frances.

The initial call with this attorney seemed promising. She offered various suggestions and recommendations on how to approach and handle my case. Our first meeting led to many promises that were never carried out. After several court hearings, I lost contact with her and all my questions were direc...ted to her assistant. Her assistant often complained on how she was over-worked and her tone of voice was offensive and condescending when you asked her a question that she did not agree. There were occasions where I left a message after message, and both the attorney and her assistant were non-responsive. After requesting several meetings to follow-up on the case, I felt like the meeting was cut short because the attorney had other priorities to tend to. Additionally, I conducted a lot of the research for my case to the point that I felt she was not handling my case with the attention that it needed. I strongly discourage anyone from hiring this attorney and her assistant as you will be highly disappointed in the money you spend and the service you will receive.