Randal Alan Kauffman

Randal Kauffman

Ms. Higdon, I am sorry you feel as frustrated as your review indicates. As you know, the law firm I work for sent you a check paying for your services. Unfortunately, it was made out to "Texas Process Server." The check was made out this way because the invoice you sent appears to identify the organization for which you work for as "Texas Process Server." Three different people in our office independently believed you work for "Texas Process Server" after seeing your invoice, which is why the check was made payable to "Texas Process Server." After you informed the law firm I work for that the check should not have been made out to Texas process server, the law firm I work for called and emailed you in order in order to arrange to pay you for online or by phone in order to expedite payment to you. You will be paid for your services. In fact, the check is being mailed to you today. The law firm I work for is very professional and will continue to conduct itself in a professional manner.