Susie Chmielowiec

Susie is very unreliable and not as empathetic and helpful as she would portray herself to be in your initial consult, do not be fooled because you may be caught up in your emotions and believe for a minute she has your best interest. If you are looking for additional stress/headache then this is th...e right place for you. Unfortunately i had a not so pleasurable experience using this practice. She kept pushing me off or putting my case on the back burner for over 4 months. I ended up cancelling her as my attorney and lost money and valuable time. Time i could have done more by myself or had i gone somewhere else for sure. Communication is extremely poor. For the entire 4 plus months Susie never communicated anything with me (ZERO). I was the one to reach out. The only thing i've gotten from retaining her was excuses after excuses that it was another departments fault, its the clerks fault, the copiers fault etc. why something was not being done. What's very frustrating is that they will boldly take your money fully well knowing that they have accomplished nothing on your behalf. I know that it is hard to be 100% sure who to retain when your looking for an attorney but from my experience here get other recommendations from other people first. I made the mistake and went by the fact that a 2 reviews gave a 5 star. Do NOT make the mistake i made and save yourself some stress, money and time.

I hired her firm to handle a guardianship matter. She was so kind and compassionate. She clearly understood the emotional stress and pressure we were under. She told us what we could expect every step of the way even if it was not what we wanted to hear. Her honestly made it much easier to deal w...ith the ups and downs of our case.

She is amazing! I read a review from an adoption client and totally disagree. She told me up front that she cannot always get to the phone so she recommends texts and emails because they come directly to her cell phone. She always responds within 24 hours but usually it is within a few minutes. ... She also delivers results. She got custody of my kids for me after my ex had kept them from me for 4 years. She accepts most legal insurance and was recommended by my HR. Several people at my office have used her and they love her as well.

The communication has be absolutely poor. I would have to continously call to be certain they were staying on top of my case. There is a rapid turn around of the office staff making it difficult to know who to speak to. I began to directly email Susan to get answers but even then she failed to get re...sults. I have had a simple case take a year to complete and still have not received final paperwork once the case was finalized 6 months ago! Today I call and hear that it is the Texas Vital Statistics office who is to "blame" because they are behind. If that is the case then why have I not heard a single word from Susan's office in 6 months. I am not the only one either. A friend has also used Susan's office by coincidence and although her case was finalized months ago she has yet to receive any final paperwork which she prepaid Susan for. Not a call or anything!