Mark Edward Jacobs

I met with attorney Mark Jacobs in person on January 16. During that meeting, he verbally explained that he would review and improve the translation of my application and submit updates, and that a bilingual attorney would be assigned to the case. Based on those explanations, we proceeded and paid... half of the contract. All documents were presented only in English, which we signed relying on what was explained verbally. After payment, I was later informed that the contract only covered interview accompaniment, which conflicted with what had been explained in person. I emailed Mr. Jacobs for clarification but never received a response. Due to communication issues and discrepancies between verbal explanations and written enforcement, I chose not to continue with the representation. I recommend that clients obtain clear written confirmation of services before signing.

Really bad and unprofessional! I paid him $1250 on February 2017 and called him on April, May and June. He told me the same answer every time I called. Mr. Zhou, I have been working and thinking of your case. There is one question "blablabla". I will file your case tomorrow. Last time I called him on... June 15th and he told me he didn't file my case and he will send right way. I went to his office and check again next day. He lied again. He didn't do anything and he could not find my case folder. The only good thing was, he refund my money back. However, he still wastes my 4 months. By the way, his assistant Brenda or he never replied me emails or called me back after I left voice mails. Make sure you really want to hire him as your lawyer. He is not a professional lawyer but a professional lier. Keep away from this guy!