Mark Edward Jacobs

Mr Jacob has been handling my case since 2011 I find him to be extremely knowledge and honest about everything he does he's a bit expensive but you get what you pay for he's worth every penny he's kinda rough around the edges but he gets the job done so thats MOST important. I find Chad to be his se...cret weapon they balance each other out Chad is just a sweetheart he's always so pleasant and nice and never lets u feel like ur bothering him at all if you ask any thing he's unsure off he'll let you know allow him to ask Marc and he'll get back to you instead of giving incorrect information so I love that about them they compliment each other. Now I'm gonna be honest I do not like the staff I find them to be rude and condensing but Betty is amazing so just chose who you wish to deal with in the office. I got myself in a situation outside of the country and when I say Chad and Marc stayed on the phone with me customs and immgration the ENTIRE time until my issues were resolved it was such a relief to have them. But every single person I've recommended or who I know have worked with his office are happy with their results from begining to end they will keep you well informed they respond to ALL of your emails and calls in an extremely timely fashion and NO one knows immigration law like Marc does.

I met with attorney Mark Jacobs in person on January 16. During that meeting, he verbally explained that he would review and improve the translation of my application and submit updates, and that a bilingual attorney would be assigned to the case. Based on those explanations, we proceeded and paid... half of the contract. All documents were presented only in English, which we signed relying on what was explained verbally. After payment, I was later informed that the contract only covered interview accompaniment, which conflicted with what had been explained in person. I emailed Mr. Jacobs for clarification but never received a response. Due to communication issues and discrepancies between verbal explanations and written enforcement, I chose not to continue with the representation. I recommend that clients obtain clear written confirmation of services before signing.