I hired this office to handle my father's probate. It's been over a year and I still have no results. I made a partial payment when we began process and it didn(t get logged to my account. Thank goodness I had requested my receipt so I could prove later I had made a payment. I have only had a phone consultation with Ms. Stokes. At no time have I had any other contact with her. After a few months of waiting, I called and asked the receptionist to have someone contact me if they heard any news about my probate. I was told in a sarcastic tone that, " yes, we're good that way." Yet still months went by and not one call. So maybe they aren't that good in that way, hmm? Time marched on, but, still, I didn't call because I felt like I was bothering them. Finally, almost a year later, I called again to check status and was told the court made some kind of error in the case number and it would be done in a week. That was 2mos ago. Still no call from them for updates. I finally went in and paid off my bill thinking that would get them going. The receptionnist called someone about my case status and I was told that the judge had said they were going to call Ms. Stokes regarding my case and Ms. Stokes found that odd. But, she (Ms. Stokes) was on vacation for the next few days. Crickets. Weeks later still no call. I will say that didn't get a bill until almost a year went by and the bill WAS very reasonable compared to other attorneys. And, they didn't pester me to pay immediately which was nice. And, Ms, Stokes seemed very nice during our phone consult. But, the lack of communication from this company and lack of results in a long period of time makes them a poor choice for doing business. Sitting on my dad's property and paying his bills for over a year has been a real harfship for me. My neighbor recommended her and loves her. Wish my experience with her office was better. I think them just COMMUNICATING with me would have made a huge difference in my experience even if the process had been as long.