Kerri (and Barbara) were both amazing! The amount of help they gave me, and answering all of my questions...they both went above and beyond. I ended up settling my debt with the creditor, but I still needed to file an Answer with the court. I was nervous, but Kerri guided me through it and gave me the vote of confidence I needed when she said "it's ok, just file it, you can't mess this up". And honestly, it was so easy to file with the court clerk, I was in and out in 2 mins. But without Kerri, I would've been a wreck. Hopefully I won't need an atty for these issues again, but if I do, I know to go straight to Kerri...thank you, a million times over!