Diane Kay Hook

She's a friendly down to earth person. I met with her in regards to an eviction but it wasn't your typical landlord tenant eviction. I hired the same day I met with her. She was understanding & sounded like she was on top of things. Then a situation came about in regards to the eviction causing it to... not be just a simple eviction process. I emailed her & then spoke with her on the phone the same day i hired her letting her know of a letter I had received in the mail. She said she needed a little more time then 30 seconds to process everything, which is understandable & she said she would get ahold of me. Days went by & I had emailed her & tried to call her & heard nothing back from her. This went on for a couple weeks at least. I totally get that I wasn't her only client & her time wasn't devoted to only me & that she was probably busy. It just would have been nice if she would have at least emailed me back to let me know she was going to need more time or let me know something instead of leaving me hanging. I finally decided to just ask for my money back. She then emailed letting me know she could mail me a check or i could pick it up! Kinda irritating that she could email for that but not respond with anything to my emails or phone calls. I was really looking forward to her representing me in the beginning because I loved her attitude, ways of thinking & I just felt comfortable with her. She did give me all of my money back without a problem!

The first time we called she answered the phone with a bad attitude. We hired Diane and asked her to wait on setting court date and sending evictions and she sent them out anyways. We wanted to wait for the abandonment paperwork to work and she did not respect that at all. We talked to her a total of... 16 minutes and she charged us $500. Claimed we would get a full refund if we didn’t need her and then she went and made her self needed by doing whatever she wanted anyways and then went back on her word. She is the worst attorney I have ever heard from and I would NOT recommend going through her firm! Even other lawyers called her highly unprofessional because when she was called out she sent very rude emails out to them as well! Seriously don’t waste your time!

A few years ago, a much younger man attempted to romance-scam my 85-year-old mother and attempted to obtain a POA over her assets. Diane's advice was invaluable and prevented much greater disaster from occurring. She walked me through all the difficult steps to obtain guardianship and stood beside m...e in those tense moments before the judge. I owe her a very great debt.