Christopher Karlen

Mr. Chris Karlen was the most incompetent lawyer we have ever had to deal with. He fails horribly to communicate with his clients and to provide information and updates concerning case status,. He is self-absorbed with his own grandiose opinion of himself. It was impossible to get Mr. Karlen to ke...ep us informed about our case. He never provided letters with updates, case status, outcome of defendant conversations, results of actions pursued, etc. When he did speak with us he will only speak on the phone so that there is no paper trail. He will promise everything but not follow through. He incorrectly completed and failed to file documents. We had to correct and sometimes generate documents he needed to file and also had to remind him of impending deadlines. When he does talk to clients he is extremely arrogant and talks down to his clients. In our entire one year experience he never performed the single, most important objective of our case, the purpose for which he was hired, to request discovery of documents. When we finally dumped Karlen, and began using another attorney (at 1/3rd the cost), we realized, even more so, what a pathetic job he had done and how refreshing it is to work with a professional attorney. Not an arrogant, jack leg. With our new attorney within weeks we had discovery documents filed, full written communication about what was being done and what was going on with our case. It was Be very careful doing business with this firm. As a client, we found many instances of incompetence and false promises. Demand all communication be done via email/in writing, the attorney makes many false promises and wishes to avoid any type of paper trail. The law firm has no concern for their client’s best interests. If a future client of this attorney is not familiar with the law and does not monitor this law firm closely, I fear they will be terribly exploited. Our overall experience with this attorney and the other firm partners is that they were unprofessional, rude, arrogant, and insulting. 1. Incompetence - Some examples include: 1.1. Most baffling is the fact that after 14 months the attorney had still not requested written discovery (request for production of documents) which was our primary objective and always the very first step to be taken. 2. Communication: 2.1. More often than not, attorney would never reply. When motions were submitted, phone calls made to the defendant, courts, etc. attorney failed to follow-up and tell us what had transpired. We did not receive copies of documents and attorney was uncooperative answering questions and responding to emails. 3. Phone conversations & questionable honesty: 3.1. We had an impossible time staying informed and had horrible experiences trying to get any information about what was occurring or had transpired. We could not get answers to specific questions/issues via phone but instead had some unnecessarily long winded and unproductive discussions. 3.2. Things that were said and agreed upon over the phone were not carried out at all, or in the manner plaintiff had requested. Attorney consistently failed to do what he promised, or would sometimes do the opposite of what was requested. 3.3. Attorney stated in the first meeting that he preferred telephone communications. We though this odd in this day and age, but we complied. We then finally realized this was the attorney’s way of avoiding a paper trail and not getting pinned down on anything he had said or promised. At that point, we requested all communications be done via email. After that request, attorney’s communication became almost non-existent. 4. The Law Firm’s attitude, ethics, and manner: 4.1. Plaintiff was forced to send multiple emails to the other partners of the firm with complaints. Nothing was done and no one ever even responded. We have full supporting documentation to back up all our claims.