Carmen Migdalia Quinones

I was referred to Carmen Quinones to assist with a court order for child support. Carmen Quinones presented a retainer agreement in which she asked me to pay her 2,500 dollars in cash as stated in the retainer agreement. I paid her 2,500$ cash, picked up the retainer agreement which she stated was th...e receipt. Carmen offered to extend my court date due to working mandatory overtime at my job, but then there was no response and court date stayed for original date of 9/9/2019. I called her and texted her on the court date at 9am when I arrived to court. However, Carmen did not show up, she returned my call around 11amand said she would return my call in an hour, I tried to tell her I was in court but she hung up. She only returned my call a week later and told me we had court in October. I let her know that everything was settled on 9/19/2019 and there was no follow up court date. I asked her for a refund of my (2,500$) retainer since she did not show up for court and she just hung up and has not returned my call since. I have called her multiple times, no answer. I call her office and talk to her secretary and all she does is ask for my name and number, and will not address my concerns. This has gone on for three months. She has kept my $2,500 and did absolutely nothing for me.