Tamara Caban-Ramirez

I hired Tamara Caban Ramirez to help me with my application for naturalization. I hired her and I was her client. She stated she would write a letter for the application as well. She told me that she needed full flat fee plus the cost of the initial consultation to start working on the case. I p...aid her $2200 when I met with her in early September and then delivered to her the documentation, including my passport, money orders, birth certificate and the application. Initially, I was optimistic because she told me what she was going to do to try to help me. After the initial meeting in September, I couldn't get a hold of her. I would call, email, but to no avail. This lasted into October. The first week of October, she finally had her receptionist tell me she was getting the application out. I followed up a week later, again via emails and calls but there was no response. .At the end of October, I sent an email indicating I no longer wanted her services (still didn't hear back) and then again in early November, I sent an email and certified letter firing her again. The following day, she contacted me stating that she just sent in the application, even after I fired her. I was able to stop the documents at the post office because with all that had not happened, I felt I needed to see the documents. And they were wrong. Originally, she told me she was going to hire a translator to certify my birth certificate and it would cost $60.00. I discovered she herself translated it but indicated in the application it was a marriage certificate, not a birth certificate. She used white out on pages and used pen to fill in numbers--you could still see the mistakes underneath the white out. There was candy stuck at the back of the application. There was also no letter, which I mainly hired her for. Currently, I am trying to get back my passport and other documents and a refund. I also feel I should receive a majority of the monies back since she didn't do anything that I hired her for. She will not respond to any of my emails or calls. In conjunction with not doing what I hired her for and being lied to, I didn't like it that Tamara sent off the application after I fired her and indicated to the USCIS that they should contact her if they had any questions.