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I love being a consumer protection lawyer. This truly is a David v. Goliath type of practice. For several years, I worked at the largest law firms in Wisconsin, basically pushing around piles of money for large corporations. It was pretty unsatisfying work personally. Once I learned of the area of consumer protection, I realized that this was my calling. Representing individuals against companies that rip them off, that engage in deceptive acts and practices and violate consumers' rights as a way of doing business.
It is particularly satisfying to get client's car returned to them (or the value of the car, if it has been sold), plus their payments back if the finance company illegally repossesses the car. People use their cars to go to work, to shuttle their kids, to shop, etc. So losing their car is usually a major deal for them.
I also love suing abusive debt collectors. For many reasons, sometimes people can't pay all of their bills on time. Most often, it is due to illness, medical bills, job losses, divorce, and similar reasons. Companies and other creditors have the right to be paid for bills that are actually owed. However, they have to collect those consumer debts in a lawful way. State and federal law regulate how companies and debt collectors must act. They cannot use illegal, abusive, and/or deceptive practices. If that happens to you in Wisconsin, I am happy to consult with you to see if I can help.
Another area in which I like to help consumers is to sue timeshare companies located in Wisconsin which violate the Wisconsin Timeshare Act. There are a number of ways that many timeshare companies violate the law, including making false, deceptive, or misleading statements in the sales presentation. These often include lying about what is being sold, claiming that the price or benefits are only good for that day only (creating pressure to buy immediately), claiming the timeshare is a financial investment, misrepresenting the ease of trading, lying about whether the timeshare seller will take the timeshare back or help you sell or rent it if you change your mind, and many others.
Most of my cases are accepted on a contingency basis, meaning they are contingent upon success. I don't get paid unless and until I recover some benefit for you, either through a court award, trial, or settlement. In almost all cases, the other side pays some or of the attorney's fees and out-of-pocket costs. The laws we bring these cases under require the court to award fees and costs if you win.
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39 years
Free Consultation
$0 first 30 minutes
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Chat withState: Wisconsin
Acquired: 1987
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P.O. Box 51, Big Bend, WI, 53103-0051
Showing 1 - 5 of 7 client reviews from Avvo
Posted by Stacey | March 14, 2021 | Hired Attorney
DeVonna Joy was my lawyer for my illegally repossessed truck, she went above and beyond to make sure she fought for what I deserved. Not only did I get more than anticipated, but most importantly I got my truck back also! This experience has changed my life because of how well she established a gre...
Posted by Kevin | January 6, 2021 | Consulted Attorney
DeVonna was incredibly responsive and helpful advising on my specific issue of handling negative accounts on a credit report along with the specific statute of limitations. Thank you so much DeVonna!
Posted by Samantha | September 14, 2016 | Hired Attorney
I hired DeVonna Joy to help me cancel my contract with Sundance. I attended a high pressure sales pitch with the promise of a "free" cruise. I was sucked into the glitz and signed a contract. I became unhappy shortly after. Was told that I couldn't get rid of it, so stuck it out. Until, I found DeVon...
Posted by Mary | July 8, 2014
My husband and I went to a hard sell presentation for Sundance Vacations and bought into the contract. We later tried to cancel the contract but were told we had to sign a Confidential Termination and Release Agreement. Basically, we would never be able to speak about Sundance again in any way or t...
Posted by anonymous | May 22, 2014
DeVonna was extrememly helpful in helping us in our case against Sundance Vacations. After 8 years of paying and only coming up empty with the 'vacation package of your dreams' that we were promised, we felt like we had nowhere else to turn - until we saw DeVonna. Not only did she help us cancel ou...
"I highly recommend Attorney DeVonna Joy. She is a strong, thoughtful, and passionate fighter for consumers, especially underrepresented folks in our society. Attorney Joy is a consummate advocate for her clients with a vast knowledge of the protections for consumers in State and Federal law. In the 25 plus years I have known Attorney Joy professionally I have witnessed her fighting harder for her clients than almost any attorney I know. She helps folks who have been cheated, scammed, harassed and abused in the financial marketplace. You want Attorney Joy on your side."
"Dani Joy is a smart, empathic and dedicated advocate for consumer rights. I’ve known Dani for at least 20 years as a fellow member of the National Association of Consumer Advocates. I heartily endorse Dani. She has terrific skills and abilities."
"I endorse this lawyer. I have known DeVonna "Dani" Joy for nearly twenty years. She is a passionate, intelligent, and highly professional attorney."
"I highly recommend Devonna Joy. She is smart, effective and compassionate. I trust her advice on consumer related matters, and I refer those cases to her when they arise in my practice."
"Ms. Joy has been a real warrior on consumer protection issues for many years. She is an expert in debt, credit, credit reporting, car finance, and home finance. She has broken ground in many areas of law, and is one of the preeminent lawyers in the field, nationwide. I think it goes without saying, that I think she is brilliant. I endorse this lawyer highly."
"DeVonna Joy is a very knowledgeable, versatile, and thorough attorney. I had the privilege of working with her on an auto fraud case and learned a great deal. She will go to great lengths to secure the best outcome for her clients and she leaves no stone unturned!"
"I endorse this lawyer. I think her client reviews are telling. Ms. Joy is a long-time consumer advocate. She is knowledageable, passionate, and dedicated. She knows consumer protectin law. I highly recommend her."
Consumer protection lawyer
Consumer protection lawyer
Consumer protection lawyer
Consumer protection lawyer
2002
Pro Bono Award, Wisconsin Association for Women Lawyers
2001
Outstanding Pro Bono Attorney, Volunteer Lawyers Project
1999 - Present
Attorney, Consumer Justice Law Center, LLC
2003 - Present
Gerry Spence Trial Lawyers College F-WarriorsMember
1999 - Present
National Association of Consumer AdvocatesMember
1987 - Present
Milwaukee Bar AssociationMember
1987 - Present
State Bar of WisconsinMember
Co-founder
2005 - 2010
Chicago Autofraud Consumer Protection GroupMember
2003 - 2010
Badgerlaw Consumer Protection GroupModerator
Court awarded full attorneys' fees and costs to consumers for work necessary to win.done..
District court held that punitive damages were available to the consumer for her claims under the Wisconsin Consumer Act.
Buyers were awarded double damages and rescission of the timeshare contracts.
In addition to obtaining damages on their own claims, consumers prevailed on their claims to have the debt collector pay its attorneys' fees and costs. Federal district court awarded attorneys' fees in the amount of $94,320 and $6,043.53 in costs.
Timeshare buyers in Wisconsin won damages and in a separate decision listed here were awarded their attorneys' fees and costs of the case.
2005
Graduate
2003
F-Warrior. Also, attended 4 graduate programs at TLC
1987
JD - Juris Doctor
2019
A Pound of Flesh: Protecting Consumers From Unfair Debt Collection
2018
The Auto Deal: An Anatomy of Common Violations in the Purchase/Sale/Financing of An Automobile and What Documents to Request of Clients
2017
Winning Your Case With Opening Statements
2017
Settling Cases and Ethical Considerations
2017
Preparing and Defending Your FCRA Client for Deposition
2017
The Basics of Debt Collection
2015
FCRA Considerations in Debt Collection Cases
2013
Conducting Third-Party Discovery in Fair Credit Reporting Act Cases, Defending Plaintiff's Deposition in FCRA Cases
2011
Perspectives from the Bench: A Discussion With Judge William Pocan
2011
How to Run a Consumer Protection Practice
2010
Tort and State Statutory Claims
2009
Tort and State Statutory Claims
2009
Debt Collection Cases: Assisting Consumers With Cases Under The Fair Debt Collection Practices Act and Wisconsin Consumer Act, Dealing With Debt Buyers and Debt Managers
2008
Fair Debt Collection Practices Act
2006
Client Intake, Client Retainers, Collection Logs, Discovery in Fair Debt Collection Litigation, and Recording Telephone Calls of Abusive Debt Collectors
2005
Debt Collection Abuses Under Federal and State Law. The Fair Debt Collection Practices Act, the Wisconsin Consumer Act, and the Fair Credit Reporting Act
2005
Litigating Cases Under Fair Debt Collection Practices Act, the Wisconsin Consumer Act Debt Collection Chapter 427, the Fair Credit Reporting Act, and Identity Theft
2004
Debt Collection Harassment - Fair Debt Collection Practices Act and Wisconsin Consumer Act. Fair Credit Reporting Act.
2004
Auto Fraud Practice Tips From the Experts
2003
Recent Developments and Cases under the Fair Debt Collection Practices Act
1987
English