Nicole Holmes

In my case, my car was stolen. The thieves apparently went through a toll and racked up $20 in toll fees. After getting a bunch of letters from his firm, I called to ask what was going on. I quickly realized it was a zombie call center, not a real law firm... The call center staff (not lawyers, of co...urse) were very difficult to deal with. All they wanted was their money. The required that I send a police report. I went to Office Max and faxed the report that the officer gave me. Couple days later I called, since I hadn't heard from Nicole or her call-center zombie army. Apparently, that initial report wasn't good enough for ol' Nicole -- the zombies steadfastly insisted that I send the actual FULL police report. I had to call the police department and get one sent to me ($10). I went back to Office Max and faxed the whole report ($7). Called Nicole -- I mean her zombie call center -- today, and talked to a half-alive, nearly comatose "individual" who informed me that the charges had been erased. Thanks, but a little notice would have been appreciated, after all the headache and expense on my part. So, the total cost of the debt was $33, including late fees (remember, this was a stolen car). I paid $20 (and some headache time) to get the charges addressed, and corrected. Nicole Sampson, I demand that you send me $20 now, or I will charge you a hefty late fee!