Kenneth W. Demers

Mary is a professional person who made the process very easy and helped in guaranteeing sought after results. A client is an integral part of any case brought in any court. It was a pleasure to provide Mary the requested relief she sought after in court.

1. The use of the word disorganized is very defamatory in this context as client's file was kept in immaculate order and meeting of creditors came off without a hitch. 2. The allegation of ineffective communication is also without merit. Complaining spouse insisted that she be the contact point with regard to processing requests for information because husband not very good at this. I had to continually request information client failed to provide on a timely basis in which client became increasingly resistant when they began hearing things they did not want to hear. Clients being advised that their budget shows additional income upon returning to work which will be brought into question, we were required to amend the budget again when client returned from medical leave while client was without paid time off. Clients requested a refund of plan payments and work began to motion the court for such a modification. When the time came to amend the budget to show current income, Spouse (complainant) refused to sign. I then withdrew from representation. Client also made reference to yes and no questions where legal analysis was required in answering in many cases and there may be no yes or no answers. 3. Paragraph missing. 4. I had moved my office to Southfield upon lease expiration of Clinton Township, Michigan office. Client first complained that if she knew I would move she would have gone somewhere else. I accommodated by saying I had several locations and even met for signing in our Bloomfield office at Square Lake and Woodward. 5. Spouse claims that plan was amended at her expense to change creditor address. This is completely false. Yes, debtor’s plan was amended, but for the reason that client failed to disclose a mortgage against their house. Under the applicable legal standard secured creditors must be treated in any plan for reorganization. Amendment was made to the plan and HUD was afforded treatment under the plan. 6. The allegation of being unethical and unprofessional is also very defamatory. Client sees public disparagement of an attorney who worked hard on her behalf as a way to redress her grievance. I have always toned down my comments in light of the increasing hostility and refusal to follow advice. I went overboard in advising client in the way she requested, which was by email. 7. No legal assistant: Client complained about charging attorney rates for non-legal work such as making copies because I had no assistant to do this. This is also untrue as my legal assistant took over when I wasn't getting information needed to continue case. In addition, no attorney or assistant charges to make copies as the making of copies is considered to be “overhead” by most courts. Most clients actually prefer that I engage in follow up in their cases. This client became overwhelmed by requests resulting in delayed responses and provision of documents and information to the extent the refusal of advice extremely prejudiced her case. 8. In client's accusation me of making accusations, client makes reference to some legal proposition in form of a statement which client made in an email. I had simply responded that she should not take advice from non-attorneys and for non-attorneys to give legal advice would be unauthorized practice of law. I had no knowledge of where she arrived at her stated conclusions of law.