Mark Craig Willis

Initially I talked with Attorney Mark Willis and scheduled a next day appointment in order to retain him. Attorney Todd Willis advised Mark was out of the office and met with me to discuss all details of the automobile accident I was involved in on the prior day, in which I was not cited or at fault.... Todd seemed to be thorough, attentive and trustworthy. That was not the case. Todd told me to wait until the next day for instructions on picking up a rental car. 3 days passed and he told me to wait until his paralegal obtained a police report. It took almost 3 weeks to obtain a police report in which he claimed his paralegal called on to check status daily. I made 1 call and was immediately able to retrieve it. I asked about the rental that he advised of that would be billed to The City of Cleveland after receiving the police report and his story changed again. He was adamant that the City of Cleveland law department was 3 months behind on claims and I was not going to get a rental vehicle. Then Todd explained that we could initiate a lawsuit against the city. I gave him the green light and he changed up once again. He told me that I would be cutting ahead of other clients and my case was not worth as much as theirs. Although he has a medical paralegal, I was advised to obtain my medical records. When I asked him about all the misinformation and empty promises he made, he became very defensive and told me to feel free to retain another firm. This conversation took place in the client waiting area. Very cold, defensive and unprofessional. I would advise anyone to do their research and choose a competent attorney. In my opinion, Todd lacks compassion and is unethical. Total waste of time in hiring this attorney.