Carol Lavonn Risk

From the first consultation, Carol has been excellent. She was very informative of every aspect of my case. I had a very long difficult custody battle, Carol was there with me all the way. I felt her passion toward the case, and that gave me confidence. To feel like she cared about the situation,... and not just the job, made me feel so much better during a very difficult time in my life. After, a very long time and multiple trips to the court room, we walked away with everything that we were asking for. ( no one wins in a custody battle. It's an ugly thing for everyone involved). However, thanks to all the hard work of Carol and her team, I do believe that my kids benefited the best they could with the situation at hand. Thank you Carol!!!! My family can't thank you enough!!!

This attorney is completely unresponsive. After paying the retainer, meeting with her, and discussing my needs, I have yet to see any resolution. She seemed so awesome when we met! What happened? She hasn't even started on my case. I've given her over 6 months to work on it and nothing. I call and I ...am repeatedly told she's not in but she will call me back. I email and no response from either the paralegal or her. However, I get charged for contacting them. How crazy is that? Yes- I've been charged multiple times for contacting them and not recieving any response. I'm probably the most patient client she could ask for.. But I finally have to give up. Avoid this one!

Carol and her firm team are professional, thorough, and care completely about not only your wants but your needs and she/they study, fight and work hard to get the case won and closed ASAP! You can tell she truly cares. And her or her team are always on call or are easy to contact at all times. Thank... you guys for all you've done to help with my case! Life changing.

We met Carol and she seemed wonderful. After hiring her and sending her everything needed for the case about 2 weeks went by with no word from her or her paralegal. After leaving message, after message, after email still nothing back. My husband had finally got in touch with her paralegal and asked i...f the motion had been filed, she said I don't know I will call you back and never did. A couple days went by he called again left another message and still no call back. I sent a email the following day no response. I finally called and left her a very direct message and her paralegal called my husband very annoyed and said the motion hadn't been filed and she didn't know why and Carol would call him back. That was 3 weeks after we sent everything over for the motion to be filed and paid $200 to get started, because that is what her paralegal said to pay. About 3 more days went by no callback from Carol or Susan so he tried calling again. Left another message, more days went by nothing not even a peep. Finally after 3 1/2 weeks went by without Carol or Susan calling us to let us know what was going on I reached out to whom recommended her and let him know the situation. He called me back & said Carol said we needed to pay a retainer and sign a contract. NEWS to us!!! not 1 time in four weeks did her paralegal or herself take the time to let us know this. After calling almost 10 times leaving several message, 2 emails nothing back on why the motion hadn't been filed and now we're finding out by who recommended us we needed to sign a contract and pay a retainer. When we met with her face to face she said she would do it hourly and no retainer was needed! Now her and her paralegal have wasted a month of our time and not even tried to reach out to us in 4 weeks. My husband then called & demanded his money back and fired her. After that she didn't even bother to reach out and apologize for anything.This was completely the worst service we have ever dealt with! Her paralegal is beyond unprofessional! I can't believe it's ok in her line of work to ignore EVERY singe voicemail and email! I WOULD HIGHLY RECOMMEND YOU LOOK ELSEWHERE.