I was in an accident where I was hit but not at fault. I was injured but unfortunately had a lapse in my car insurance at the time and Neil took my case when other lawyers wouldn't. I could not have asked for a better overall experience or outcome. Neil Roy took care of all of my needs from day 1 of my accident. Answered all of my questions quickly and paitently and allowed me to call or text about anything. He is kind, honest, hard working and easy to talk to. I was well taken care of which leads me to believe that the insurance company both respects his expertise and fears his capabilities. Would I recommend him...Absolutely!! Not only will he take care of you, his experienced staff are also are there to guide you and keep you updated. My only advice to the everyday person is to give Niel Roy a chance, stick with him and remember to be patient! He's fantastic and also conviently located!