Victor Pena

I was approved for LTD benefits through my group insurance carrier, but to later have my LTD benefits terminated by them as well. I felt totally defeated and devastated. My case at times, with the going back-and-forth with the insurance company was challenging to say the least, intimidating, extremel...y exhausting to the point there were many times I wanted to give up. My family and I determined that I needed an attorney who understood the complexity of my case, my medical condition and the various LTD and ERISA rights/laws. My family and I reached out to Dell & Schaefer to help assist me with my case, I spoke with Mr. Pena about my case for an hour, he was very compassionate towards my family and I. Mr. Pena handled my case with the insurance company with a relentless and dogged determination. He thoroughly walked me through and explained the legal process and my options at each stage. Mr. Pena worked very hard on my case throughout the entire process, he took time to research and clearly understand my condition and reassure me and believed we had a chance to win my case from the start. If there were any potential roadblocks he notified me immediately. He kept my family and I up-to-date about my case, he called often to reassure me and/or check on how I was doing and to answer any questions I may have had. Mr. Pena was very prompt in returning calls and emails and sharing all correspondence with me from the Insurance Company from start-to-resolution. Mr. Pena professionalism, research and attention to detail was greatly appreciated. His perseverance and diligence was impressive. Mr. Pena demonstrates all the right traits a client looks for in an attorney, respect, honesty, hard work and integrity! Thank you Mr. Pena for your helping me win my case and assisting me in the next chapter as a client. Attorney Victor Pena knows how to win your case. Mr. Pena is not only very-well skilled and knowledgeable about the LTD Insurance Industry and various laws associated with it, he is thorough, supportive, honest and has exceptional commitment and dedication to his clients and the law governing their rights and compensation. I’m very appreciative to Mr. Pena and his staff, the knowledge they have of the Insurance Industry and their caring attitude is second to none!