Sarah M. Tipton-Downie

Critical: Professionalism, Quality, Responsiveness, Value Today is July 8, 2020, this law firm was recommend to me by word of mouth. I had back surgery on June 3, 2020 and was not able to drive from Savannah, Ga to Vidalia, Ga unless I had a driver. I contact the office and spoke with Pamela con...cerning obtaining help with applying for disability. After a phone conversation and emailing the start up documents needed in order for the law office to assist myself with my claim. Less than a week after my surgery, I was able to get a ride from Savannah to Vidalia, Ga to drop off all needed paperwork so hopefully obtaining help with my case. Each week I called to check and see rather they needed anything else from myself to get my case rolling. Still nothing... no calls no emails no nothing Next day still nothing. Today I called to find out Pamela no longer works with this law firm. Each week I called and ask for Pamela and all I got was someone will return your call the next day. Today I went to the office to pick up all my paperwork and my disc of my records so I can seek help from another law firm. Today, I had to sit over 2 hours waiting on my paperwork only to be told the lawyer was on video calling. Professionally was horrible, no response concerning my case nor any type of communication what so ever in a month's time frame. This law firm was a Big Waste of my time for myself in the month time frame they had all my paperwork needed to start my case.