I am writing to express my sincere gratitude to John Wilkins, Melody and Arlene and commend them for their extraordinary customer service! Thank you, thank you, thank you! I was very fortunate to meet the Coltrane & Wilkins team during my home buying process and they were very kind, helpful, patient and knowledgeable. I probably felt like a pen-pal to them at times with my emails and curious questions - and I was always treated like their #1 customer! During the closing, John Wilkins was very cordial, thorough and guided me through the process seamlessly - even giving me pointers to make future transactions smooth {like my county tax rate and utility paperwork}. I am truly grateful. Experiencing exceptional customer service is like seeing a rainbow - it rarely happens so it's extra amazing when it does! This firm deserves to be recognized for providing outstanding customer service. Thanks again to John and his team for making this such a smooth, easy and best-of-all: very happy and extremely stress-free process!!! You have a Coltrane & Wilkins cheerleader for life and I highly recommend you! ~ E & EG

Our closing was delayed and John not only asked what we wanted as the outcome but kept us informed during the negotiation and extension process. In the end, we got exactly what we wanted. I don't know what else we could ask for. We highly recommend John and his team.