Not sure why Rick would be running an ad for clients when he ignores the ones who hire him. I had a phone conversation with him and he was very nice. I dropped off my wills for his review and nearly 2 months later we still didn't have any progress on our new trust and new wills.. I notified him that we had a closing coming up and we needed the trust for the closing. he completely ignored me and I finally just went over and picked up the documents I had left for him. when I called him back I got connected to a Google voice. people who are paying for these ads are passing that cost on to their clients.