Laura S. Irwin

The first time I worked with Laura was on a prenup and gave substantial time yet I didn't get it until the NIGHT before my wedding after pushing to get it. I always got a voicemail and it was frustrating. That was 2.5 years ago. My husband had a revision done as we are closing on a house and I nee...d her to go over it with me (shouldn't take more than thirty minutes). I have been trying to get someone in her office and have even emailed her, for a week now with absolutely no call back...none. I am going to need a copy of my prenup before I can attain another lawyer and I have no idea if anyone will ever call me back.

Incredibly hard to reach. Emailed and called for months with no response. I had to do all the work and she repeatedly dropped the ball, until finally I basically lost my case because of her. She never even sent a finalized document after the case was over, or a bill. I'm sad to write this, but I gave... her MONTHS and months to make things right and never did.

I was referred through a DV agency. I was barely employed and afraid that I would lose my children. Laura at the time was near the end of her pregnancy so the Irwins worked on my case as a team. They I felt were very compassionate and professional. Because is was a smart thing for me to leave the ...marital home, I and my children were in a shelter program. Which helped me to stand on my own two feet financially. The Irwins billed me without complaints and never slacked because I could not pay at the time. I was so appreciative that I understated what I could pay one month so as to surprise them with a complete pay off that same month. I knew that they deserved every penny and more. It was the best investment I ever made. There were even returns on that investment as Laura gave me legal advice and guidance unsolicited. I was both humbled and empowered by the thought that she actually cared about me and my family. Something you do not always get from a lawyer. My family is now a success story to which I cast the Irwins in as a major part. Today I own my home, have one child in college, the other getting top grades in h.s. and I work with families in need hoping to make good on the Irwins investment in me. This firm helped me at a pivotal point in my life and were nothing but caring, professional, knowledgeable and kind. I will forever be thankful.

Please save yourself a lot of heartbreak, go elsewhere. Ms. Irwin seems knowledgeable, but she was incredibly unresponsive (did not return emails for weeks on end), did not read or use information that was provided to her, and seemed impatient from day 1. Her staff is also disorganized. A terrible... experience, when we could really have used some help.

In the beginning, it was impossible to get in touch with anyone in her office. Phone calls and emails went weeks without being answered or responded to. I had no idea what the status of my divorce was and the website was down forever so I couldn't even reach anyone through that. The last few weeks or... so have gotten better though. There seems to have been a change in staff recently so the response time is almost immediate. Calls get answered in the office and emails are responded to if not immediately, within the next 24 hours. The office was a sinking ship for a little bit but things are picking up and the newer staff there is pleasant and was willing to get answers for me when there was something they didn't know or couldn't advise on. She's a great lawyer and knows what she's doing but my only complaint would be her responsiveness which has improved.