Amy Jo Anne Phillips

I hired Amy in September, although I was originally referred to a different lawyer within the same firm. This was a huge mistake that I regret. She is completely unresponsive. At times, it took her weeks to respond. At one point, her excuse was that her email was not working. She didn't hesitate to b...ill me for her one-line emails stating that she would get back to me (never did). She never (in 4 months) advised me around seeking spousal or child support (pretty basic); I had to research these myself and do the process on my own. Don't waste your time or money-find someone with a better reputation for being responsive and taking clients seriously.

Hired to do custody case for our son/grandson. She talked a good game in person but delivered no results. We went weeks without a word from her. We had to initiate all communication and she always had an excuse for her failure to act. She is lazy. We paid her in full in January of 2020. We fired... her in October and have since hired another lawyer who has already done more in one visit that she did in 10 months. Don't make the same mistake we did.

At first seemed like she was very on the ball but that quickly changed. Extremely slow to reply to email and phone calls, and will admittedly avoid clients for months at a time. Talks out of both sides of her mouth. Will say one thing in person and will say something completely different in writing. ...We sat in her disorganized office and watched her search for nearly 10 minutes for a book that “disappeare” no doubt we still paid for that complete waste of time. The whole thing was a disaster. She would say she was starting to file contempt charges and then a month later when we followed up checking on the status (after multiple unreturned phone messages and unanswered emails) she finally replied saying she was dragging her feet and that charges shouldn’t actually be filed. She made us look completely foolish to my ex, and my ex knew nothing we said would ever come to fruition. She was happy to take our money but certainly did not advocate for us. When we found alternate council who would actually communicate with us in a timely fashion and represent us, she said she would be sending any pertinent documents in our file to our new council immediately. We followeded up a week later when our new council had still received nothing and were told they weren’t sending anything. Save yourself the headache and go with anyone but her.