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Jacqueline Marie Thomas

Personal injury Attorney at Rochester, NY

4.8   17 reviews

About Jacqueline

Learn Jacqueline’s areas of practice.

4
Practice areas
  1. Personal injury
    45%
    Plaintiff's personal injury practice including automobile, motorcycle and trucking accidents, slip and fall, dog bites, products liability, traumatic brain injury and wrongful death.

    31 years

  2. Medical malpractice
    30%
    Plaintiff's medical and nursing home malpractice cases involving failure to treat, failure to diagnose, surgical errors, birth injuries and nursing home negligence.

    28 years

  3. Wrongful death
    15%
    Representing families of those who die as a result of the negligence or wrongdoing of others.

    31 years

  4. Insurance
    10%
    Plaintiff's claims against insurance companies for failure to pay benefits under property, casualty, fire or life insurance poilicies, defense of claims of declaratory judgment against policy holders and representation of insureds at examinations under oath conducted by insurance carriers. Having worked for insurance companies at the beginning of my career I am well versed in how to succeed against them.

    31 years

I strive to provide excellence to clients both in the legal work that I provide and in terms of the personal time and attention they are given.   My clients are often suffering through one of the most stressful events of their lives.   Making certain that I am accessible  to answer questions and guide them through the court system is one of the best ways to set their minds at ease.   I provide honest answers and realistic goals and expectations.  I work diligently to understand all of the issues affecting a client's case so I can provide the best legal advice possible.

Photos and videos

Licensed for 30 years
State NY
Status Currently Registered
Acquired 1992
Updated 07/09/2022

We have not found any instances of professional misconduct for this lawyer.

Contact Jacqueline

Lacy Katzen LLP
600 Bausch & Lomb Place
Rochester, NY, 14604
Lacy Katzen LLP
25 North Street
Canandaigua, NY, 14424
Lacy Katzen LLP
1276 Ridge Rd
Ontario, NY, 14519
Lacy Katzen LLP
1175 Pittsford-Victor Rd
Building 2 - Suite 240
Pittsford, NY, 14534
Lacy Katzen LLP @ Bergen Community Center (by appointment)
6966 West Bergen Road
Bergen, NY, 14416
Lacy Katzen LLP
4292 Lake Ave
Charlotte, NY, 14612
Lacy Katzen LLP
1101-C English Road
Greece, NY, 14616
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Reviews

4.8 / 5.0
  17 customer reviews
5 Star
 
94%
4 Star
 
0%
3 Star
 
0%
2 Star
 
0%
1 Star
 
6%
Posted by Pauline | May 5, 2021
This review is from a person who hired this attorney.
| Hired Attorney
Absolutely Recommend!
Jacqueline Thomas was able to help me after a traumatic dog bite experience. I would absolutely recommend her to anyone! She is personable, friendly and really gets involved to get to know you and your case. She explains and goes through legal documents with you so you fully understand your options. While managing my case, she was very patient with me, and straightforward which I appreciated immensely. She will diligently and efficaciously work for you! Again, I absolutely recommend her - you will not be disappointed!
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Posted by Nicole | March 3, 2021
This review is from a person who hired this attorney.
| Hired Attorney
Reliable, Persistent, Caring
Professional and caring. She doesn’t forget about you. Honest about what can be expected and delivers above and beyond. Thankful for her commitment to our family. Would highly recommend Jacqueline and her team.
Posted by Phil | September 14, 2020
This review is from a potential client who consulted with this attorney.
| Consulted Attorney
Excellent advice
Of several, she was the only one to get back to me and take my accident case seriously. She provided timely and valuable advice. I would not hesitate to contact her again.
Posted by anonymous | January 28, 2020
This review is from a potential client who consulted with this attorney.
| Consulted Attorney
Amazing Lawyer!!!
I was recently in a car accident and Ms. Thomas helped explain everything very clearly for me. She is extremely personable and I would highly recommend her to anyone in need of a personal injury lawyer.
Posted by jermey | August 27, 2019
This review is from a person who hired this attorney.
| Hired Attorney
Great Attorney
Jacqueline and her team were there for me after my car accident. She is truly and honest and caring attorney and person who care about her clients. She guided me threw the claims process, and helped me understand what to expect. We discussed how long it could take and that she would answer any questions I had along the way, Jackie was always willing to talk to me and update the progress of the claim or to just see how I was feeling and getting along.
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Posted by V | August 26, 2019
This review is from a person who hired this attorney.
| Hired Attorney
Excellent attorney
Jacqueline Thomas went above and beyond with her service to our family. Was the most devastating situation we have faced so far. She brought comfort, knowledge and compassion - very much needed under the circumstances. In many instances she also went way out of her way to help - even when she was super busy. She's very tough, on point, fought very hard for our family and won. I will utilize her vast knowledge and service again for any future legal consultation or action. Amazing lawyer and an amazing human being!
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Posted by Mark | August 26, 2019
This review is from a person who hired this attorney.
| Hired Attorney
Mark
Jacqueline did a fabulous job on my case and the results were outstanding. I would absolutely hire Jacqueline and her team again.
Posted by Ellie | September 11, 2017
This review is from a person who hired this attorney.
| Hired Attorney
Highly Recommended
Ms Thomas is very knowledgeable,she listens,is persistent and very dedicated and hard working. She kept me up to date about my 3 year long accident case. I feel honored to have had her for my attorney.
Posted by Colleen | February 22, 2016
This review is from a person who hired this attorney.
| Hired Attorney
Exceptional!
I am so thankful I opted for a well- respected local law firm over a well- advertised national firm to represent me in my personal injury lawsuit. Attorney Jacqueline Thomas thoroughly explored all aspects of my case, even referring me outside her firm for a specialty consultation on an area outside her expertise. Ms. Thomas communicated in a timely fashion, keeping me up to date as my case progressed. She was realistic in her expectation of the case outcome (an expectation that exceeded my own!) and provided me with the knowledge to make my own informed decisions. I would recommend Ms. Thomas to anyone seeking exceptional representation.
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Posted by anonymous | December 21, 2015
This review is from a person who hired this attorney.
| Hired Attorney
Responsive And Clear
Jacqueline was very responsive and answered my questions clearly. She seemed very knowledgeable and comfortable yet confident in her line of work.
Posted by Charles | October 13, 2013
Excellent, professional, well respected lawyer.
Jacqueline is an excellent, compassionate lawyer who directs detailed attention and specific information regarding your particular case with the highest legal aspects/advice. Definitely would recommend to anyone needing a competent lawyer. Would not hesitate to use her services again.
Posted by anonymous | September 25, 2013
Proactive sensitive advocate
I met with Jacqueline to discuss my situation several months after an accident. I had been very tentative and reluctant to take legal action, but realized it was something I truly needed to consider. After receiving a referral and speaking with her, she eased my concerns and explained the process in detail. She worked diligently to gather all required info to build and support my case and kept me informed on her progress while I recovered from surgeries and physical therapy. My case was settled cleanly and I was compensated with a settlement larger than I had dared to hope for when I first considering legal action. I highly recommend speaking with a lawyer regarding any case an individual may have. If you need a lawyer, contact Jacqueline, she will work hard to win your case for you. I'm very glad that I called her.
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Posted by Karen | September 21, 2013
Happy Client
Jacqueline was great to work with. She only told me what to expect and what she thought the out comes would be. She always kept me informed and she was thorough. She never set my expectations of my case to high only what could be achieved. When dealing with a case of this nature patient is needed which Jacqueline would tell me. When I needed her she was always there easy to reach always got back to me. Always addressed any concerns I had. I believe that the fee schedule was very fair once my case was done. Jacqueline never added any more cost then what was done. Over all I had a great experience with Jacqueline and the wonderful Paralegals on her team.
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Posted by Sharon | March 23, 2013
A great choice for top-notch representation!
Ms. Thomas handled a personal injury case for me. I found her to be smart, knowledgeable, professional and tough; but also, at the same time, warm, personable, approachable and compassionate. She really knows her field, and I trusted her implicitly with my case. She always made the right decisions and gave me the right advice, and stood by me every step of the way. She and her assistant kept me informed and updated, and I never felt like my 3-year long case was forgotten or put aside. She made me feel comfortable and supported at each juncture of the process and even went out of her way to make sure I got certain documents in a timely fashion. She secured a very favorable outcome for my case, and I am very happy that I decided to have her represent me. I can't say enough about Ms. Thomas as a top-notch attorney.
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Posted by Madeline | March 9, 2013
One of the BEST!!!
Ms. Thomas is one of the best attorneys I have had an opportunity to work with regarding my accident case as well as those attorneys I've come to know over the years. She was professional, courteous, and most importantly, always honest with me. She followed through on whatever she told me, kept me informed throughout every step of my case and was determined to make sure I received an honest and fair settlement. Her attention to detail was outstanding. She is an asset to the Lacy Katzen Law Firm and I would highly recommend her to anyone wanting a "committed to justice" attorney.
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Posted by Marcia | July 18, 2012
Excellent results
Ms. Thomas handled my claim for a slip and fall injury. I believe her experience and knowledge of the insurance industry is the reason I received a fair settlement.
Posted by anonymous | January 28, 2020
This review is from a potential client who consulted with this attorney.
| Consulted Attorney
Bad Lawyer
I had a phone consultation, with this lawyer. She and Lacy Karen, cannot have business. She was rude, insulting,xand argumentative.
Response from Jacqueline Thomas January 29, 2020
I am sorry you were unhappy with your consultation. Unfortunately we cannot assist every person who contacts us. Some matters do not meet legal requirements or do not involve serious injuries. Others may be outside of our scope of practice. Another attorney may disagree with our opinion and be willing to undertake your matter. We encourage you to seek a second opinion. I am unable to reach out to you as you did not leave your name, but will be happy to speak with you further if you would like to contact me directly. Thank you for your feedback.
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Cost

Rates
  • Free Consultation 30 minutes
Payment methods
Cash, Check, Credit Card

Resume

AVVO RATING 9.0 (Superb)

Work Experience

  • Partner, Chair of Litigation Department
  • Lacy Katzen LLP
  • 2001 - Present
  • Associate Attorney
  • Lacy, Katzen, Ryen & Mittleman, LLP
  • 1994 - 2001
  • Associate Attorney
  • Bouck Holloway Kiernan & Casey LLP
  • 1991 - 1994

Education

  • Albany Law School of Union University
  • JD - Juris Doctor, Cum Laude
  • 1991
  • St John Fisher College
  • BA - Bachelor of Arts
  • 1988

Legal Cases

  • Plaintiff v. Cayuga Medical Center at Ithaca, Surgical Associates of Ithaca, P.C. and Cora Lee Foster, MD
  • $1,250,000.00

Associations

  • Superlawyers: Selected to 2017 Upstate New York Superlawyers List for Personal Injury
  • 2017 - Present
  • Million Dollar Advocates Forumn ( membership open only to attorneys who achieve verdicts or settlements of a million dollars or more)
  • Member
  • 2016 - Present
  • New York State Trial Lawyers Association
  • Member
  • 2002 - Present
  • Justinian Order of St. John Fisher College
  • Board of Directors
  • 2001 - Present
  • American Association for Justice
  • Member
  • 1996 - Present
  • The Aquinas Institute
  • Board of Trustees
  • 1995 - Present
  • Monroe County Bar Association
  • Member
  • 1994 - Present
  • New York State Bar Association
  • Member
  • 1992 - Present
  • Association of Trial Lawyers of America
  • Member
  • N/A
  • New York State Academy of Trial Lawyers
  • Member
  • N/A
View all associations

Languages Spoken

  • English

Awards

  • Best Lawyers Plaintiff's Personal Injury Law
  • Best Lawyers in America
  • 2018
  • Best Lawyers Plaintiff's Medical Malpractice Law
  • Best Lawyers in America
  • 2018
  • Superlawyer for Personal Injury Law Upstate New York
  • Superlawyers
  • 2018
  • Super Lawyer for Personal Injury Law Upstate New York
  • Super Lawyers
  • 2017
  • Best Lawyers Plaintiff's Personal Injury Law
  • Best Lawyers in America
  • 2017
  • Best Lawyers Plaintiff Medical Malpractice Law
  • Best Lawyers in America
  • 2017
  • BV Rated
  • Martindale-Hubbell
  • 2014
  • Who's Who in American Law
  • Who's Who In American Law
  • 2014
  • West Publishing Company Award for Outstanding Achievement
  • West Publlishing Company
  • 1991
View all awards

Speaking Engagements

  • University of Rochester School of Nursing
  • Evaluation of a Medical Negligence Claim
  • 2012
  • New York State Bar Association
  • Handling Tough Issues in Plaintiff's Personal Injury Actions: Representing Infants, Decedents and Incompetents in Supreme and Surrogate's Court
  • 2012
  • University of Rochester School of Nursing
  • Evaluation of a Medical Negligence Claim
  • 2010
  • New York State Academy of Trial Lawyers Annual Update
  • 2010 Annual Update: Precedents & Statutes for Personal Injury Litigators : Disclosure
  • 2010
View all speaking engagements

Attorney endorsements

Received (2)
Given (2)
Personal injury Attorney | Nov 29
Relationship: Co-worker
"I endorse this lawyer."
Personal injury Attorney | Feb 04
Relationship: Opposing Counsel on matter
"I endorse this lawyer's work."
Personal injury
Nursing home abuse and neglect
Rochester Personal injury Lawyer Jacqueline Marie Thomas
Jacqueline Marie Thomas
Personal injury Attorney
Rochester, NY
Licensed for 30 years
Free Consultation