Thomas J. Caserta Jr

The worst experience I have ever had with hired help. I retained Tom 2 years ago for a simple reimbursement case. I provided all receipts and correspondence. I have yet to see a single dollar from my ex or get past a single court date without the petition being dismissed for mistakes from his office,... or withdrawn- for reasons unknown to me, still. When we had a court date, he would go weeks or months without contacting me to tell me how it went. I was always forced to hound him to refile! This is absurd behavior from an attorney. He was always calling me kiddo. I am a 34 year old single mother who has retained your services. Not appropriate. I constantly felt like I was being blown off and not taken seriously. In NYS, you are supposed to received billing statements from your attorney every 60 days. I have never once received one in 2 years. So I asked for one- no response. Two weeks later, asked again- received an unprofessional, 1 sentence response. 2 weeks after that- still nothing. I’m filing a complaint with the NYS bar, who was very interested in my experience with Tom; I suggest anyone else who has had similar experiences with this attorney do the same. I feel victimized by my own attorney and that should never happen.

My family's world was turned up side down by my exes actions. I started calling lawyers to find out what to do, where to start, for help and how to proceed with our new situation. I set up 3 consultations with other attorneys, who's secretaries would give me nothing but an appointment and their typic...al retainer fee for this type of case. Frustrated with how insincere and scripted the staff sounded I was not impressed and more of a wreck then before. I called Tom's office and his staff was different from the minute they answered, unlike the others no money was talked about, instead she told me he would call me before I had to be to work. He called me and from the minute I answered I knew he was what I was looking for. He took the time, listened to my concerns, genuinely cared, and put my worries to rest. I never went to any scheduled consolations but the one I set up with him. He and his staff went above and beyond for me, always made me comfortable, like I was a priority and they were happy to do anything they could to ease my mind. He got me the results I was looking for. Tom is a wonderful attorney and worked hard to achieve an even better end result for my new family then I asked for or was expecting. I have and will continue to recommend him and his staff. If your looking for someone to represent you save yourself the frustration and make him your first call!!!