Victoria Saunders Kaplan

As a home seller, and with so many people involved in a real estate sale transaction, you have to expect some unknown issue to arise that will stand between you and your sale. Thus, your attorney will be measured by how she addresses these concerns and in our case Ms. Kaplan measured up to the t...ask at hand. Ms. Kapan diligently addressed and solved a potentially deal killing concern and found a solution that avoided costly and time consuming litigation. You can pick a lawyer that does everything, and thus only does a few closing a year, or you can pick a lawyer that specializes and thus has vast expertise in her field of excellence. I am certain that Victoria Kaplan has encountered, and solved, every single concern in her field of expertise. She solved a major problem for us. Her breadth of knowledge and competence speaks for itself.

It's a shame because Vicky was very knowledgeable but she just did not appear to have time for us or have our best interests in mind. I found I had to protect myself more than she did, although I paid her to protect me. E-mail was a waste of time as you get short replies back that NEVER fully answer...ed your question (I hate using words like always and never but I checked and can say NEVER with confidence). After closing she received her commission and we had some unresolved issues that she did not attend to. I guess she had to string along her unpaid clients until she received her commission from them.

Ms. Kaplan was referred to us by a real estate agent. Unfortunately, we found that we had to do a lot of the work ourselves, as I am reminded now by reviewing the emails. She was very polite and initially gave a good impression with her knowledge of what the process of buying the home would entail,... however, after that initial meeting, there were no more instances of her office showing they cared to keep abreast of new developments. The office staff made assumptions about us and relayed this to the bank without contacting us to confirm; we were able to contact the sellers attorney, when she and her staff said they were unable to do so; correspondences were sent to wrong addresses, even when we updated the office about where to send mail. All in all we were were thoroughly frustrated with this office and the whole process. I only post this now so maybe she and her staff will review how they treat clients and improve for the next ones who hire them.

We have used Victoria Kaplan for eight different real estate transactions and a variety of other legal matters Ms Kaplan is an outstanding attorney. She is extremely professional, honest , and is a joy to work with. As a result of our positive experiences, we have on numerous occasions recommended M...s.Kaplan to numerous colleagues and friends. They too have nothing but glowing praise for her legal expertise. We highly recommend her.