Joseph Alan Altman

I had been recommended the firm of Altman & Altman by one of my clients, who insisted that this firm was timely and professional in their earnest recommendation. My client had even stated them to be a “pro-real estate agents” firm that would put forth an honest and uttermost effort to assist their cl...ientele, and after my experience I can only conclude that my friend must have unfortunately confused their assistive firm with this one. Yet, in my experience, this firm seemed to be concerned with the matter of my payment transference first and foremost, and customer service was a distant afterthought. Not only did I have to facilitate any kind of interaction with the firm on my behalf, but I was always reliably let down and at least mildly upset with every interaction with the firm. The representative that answered the phone goes by the name Suzy (receptionist) always conducted herself in a terse and distant manner, and the customer service I had received during this transaction was unsatisfactory and hollow. The appointments that were scheduled by the firm were always with the priority of fitting it ‘neatly’ in to the firm’s schedule, with little to no consideration of my own. There was rarely a time when I was able to have any of these meetings in a condition satisfactory to my needs, and I was typically frustrated at every ‘result’ that occurred. The point of my transaction was for closing the deal, a costly process and business that can’t afford constant delay and miscommunication. The irregularities in the scheduling of our meetings, including the terse atmosphere I was often presented with, lead to conclusion that I was not entirely convinced couldn’t have been handled more properly elsewhere. At first believing this to simply be a gross oversight and dire miscommunication, I had attempted to contact the office numerous times to express my confusion. What had started as a big misunderstanding quickly revealed itself to be an issue of miscommunication that plagued our relationship and soured the transaction. Instead of being treated with the tailored and specialized care that I had been recommended to them with, I felt more like my request had been “processed”, and that I had simply become a ‘number in a ledger’ to them, without the personal attention I had honestly expected from our initial agreement. Outraged by the overall handling of my affairs, and the conclusively negative results that I had endured, it convinced me that the least I could do was post a warning so others won’t fall to the same unsatisfying end as I did. It was to my disheartened surprise to find a cautionary warning from their office, claiming that attempting to conduct business and right these wrongs were “harassment to the persons of their office”, and had since been requested to cease before legal action had been taken. This reactionary response to my explicit requests for more time with the legal team has threatened me not only financially, but now approaching legal measures. I simply seek to warn anyone who seeks to do business with them that they should proceed with caution.

wanted and willing to purchase a condo at 327 Admiral Lane in the Bronx. This was really a waste of time and money from beginning to end. Mr. Altman was the seller's attorney and I would not deal with any transaction that has his name. it was a back and forth between him and my lawyer for a "Willfu...ll Default" a word on the contract of sale and condo violation and he ended up returning my check for the downpayment and deal was cancelled. Thank you God deal was cancelled because the property went for sale before and was put on the market again God knows what reasons. 2 deals cancellation for the same property within 2months.