Deborah Ann Magee

Extremely Disappointed with This Service – Proceed with Caution I normally don’t write reviews, but my experience with this company was unacceptable and deserves to be shared. I received a traffic ticket in New York in 2022 while visiting from Florida. I hired this company based on online searc...h results, paid in full, and trusted they would handle the matter professionally. Fast forward to 2025—three years later—I found out on my own that my driver’s license is now at risk of suspension due to this unresolved ticket. Throughout that entire time, I received no updates, no emails, no calls, no letters—absolutely no communication from their team. I only discovered the issue this weekend while trying to replace my driver’s license. When I called their office, I spoke to someone named Joel, who was dismissive, unhelpful, and unprofessional. Rather than assisting me, he raised his voice and claimed a letter was sent, which I never received. Now, after years of silence, I’m being told the case was lost and I’m responsible for paying a fine. This is both shocking and frustrating. I feel this company failed to provide the basic level of service expected, especially in a legal matter that directly affects someone’s driving privileges. I regret using them and would not recommend their services to anyone. Please do your research and read all reviews before trusting this company with your case.