Paula A. Menar

I hired this office for a very simple case regarding visitation and child support. I was told multiple times that the ease of the case would not allot for more money than the amount of my retainer agreement and that I would get a refund. I paid the retainer agreement in full. I supplied the supportin...g documentation including requesting previous records myself, weeks before the case. Somehow they still only filed my counter application a day before my court date. Court was ok, although I felt it could have been much shorter however the attorney didn’t do anything to stop the other party from rambling on and on. After court I received an email stating I’d hear from the legal assistant regarding my refund. Instead I received a bill for $2,000 extra dollars. I looked through the itemization, shocked but accepting I am no expert. The billed items charged hundreds of dollars for my inquiry with the office (before I even decided about being represented), phone calls that were only few minutes long where I was charged an hour or more (I matched to my phone records), emails that didn’t ever happen, record requests where I had supplied the records myself, and several other items that were entirely made up. I disputed the charges, providing my own records (like my phone bill and email record that in no way could have been fabricated), and was told that I didn’t understand how things worked. I offered to compromise and started doing my own research. It turned out this is a repeat issue with this office and now I have to file a formal dispute that will end up with me in court/mediation again. Be careful- I guarantee you’ll be overcharged if they think you can pay it.