Bianca M. Sangiovanni

Honestly, based off the secretary you have working at your front desk, who hung up the phone on me twice, I'm not sure that I will be able to continue services with you. I've never had someone handle me with such discord, disrespect, and lack of empathy. Your assistant hung up the phone twice, ...when I simply asked her to schedule an appointment with you to ask for different terms to retain you for your services. She told me I would have to go to court by myself because there isn't enough time. When I spoke to you directly, initially you explained because court was so soon, you would simply send the court a letter saying you were representing me & that you would postpone it, if I got you the retainer. I was asking what it was monetarily take for that process, and instead of saying I'm not sure let me send an email out & see what she says, she simply legally told me what I need to do for my case, but that not even in her jurisdiction of advice that she should be giving me. I have never had to explain something to someone not once but twice, for them to ignore & disregard what I'm saying. As well as hang up the phone on me, not once but twice. This is the first line of communication in your business. Not only is it very discouraging, it is very distasteful, it is the complete opposite of how you graciously handled me as a Domestic Violence Victim, and you're a lawyer who is billed at almost $500/hr. I'm shocked that someone like this is working for you.