Everyone in this office was very friendly and helpful, never seemed like you were wasting their time, always available to handle your questions, never judgemental (it was a bankruptcy case and I had a ton of questions and they never treated me like I was annoying or clueless - which I was - lol). I was so nervous for our first meeting, and really didn't know what to expect, but I was so comforted afterward. They did everything they said they'd do, it's a small office so you don't feel overwhelmed or just like a number to them. I would highly recommend going to Tom if you are in need of a bankruptcy lawyer. He is very low key and friendly, and helpful. I've known people who had other bk attorneys in Yakima who were not treated as well. We have zero complaints with the whole experience. And it was affordable, plus they never pressured us to pay quickly or to file at all - they were more than willing to wait until we were ready. Our first meeting was free and very informative with no pressure.