Based on 18 reviews
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Posted by Tim, a Landlord & Tenant client, Flag
..same old story. I got my deposit withheld for absolutely no reason. I consulted with 3 other lawyers before Joan. It turned out; I’m in the worst possible combination of legal formalities. All of them basically advised me to give up because neither they or anyone else will move their fingers about it, unless I give nearly 3 times the amount, I fight for, just to start a case…, so unfair and frustrating!
One of the lawyers at least recommended Ms. Fenstermaker to me. So I called her. For the next about 2-3 weeks, we spoke couple times by the phone and exchanged couple e-mails…so – no many empty talks. She also confirmed, I’m in a bad situation but didn’t say “no”, neither “yes”. As I said, she called me couple times, asked me couple questions….the third time Joan called me, she just asked me: where to send the check with my money back!!! Thank You!
Posted by Dan, a Landlord & Tenant client, Flag
After our children were found to have lead toxication and the city inspector found very heavy lead paint all throughout the building, it got increasingly difficult to communicate with our landlord, who obviously wanted to get rid of us as soon and easy as possible.
Joan, from the first conversation on, listened very carefully and gave us the confidence that we were going to settle our issue in a very reasonable way and for very reasonable fees. Joan was friendly, patient, and pleasant to work with. I definitely recommend her as a tenant attorney!
Posted by Elaine, a Residential client, Flag
I had a CRAZY situation with a Crappy ex-Landlord. they refused to give me my deposit after I moved out and then accused me of not paying the rent.
Joan took the time to listen to my case and she helped me stay calm and strong while the opposition's attorney treated me as if I were little more than dirt.
Long story short: Joan got them to settle and then some. She is now my first choice for any and ALL my legal matters.
Posted by Lindsey, a Landlord & Tenant client, Flag
From the initial consultation through our settlement, working with Joan was a dream come true. She was sympathetic to our plight with our landlord and thoroughly researched all of their violations of the Chicago RLTO. She wrote a great demand letter and convinced our landlords to settle, thereby saving us the hassle of going to court. When we weren't sure whether we should pursue the case in court, Joan gave us her professional take on our chances but left the option open to us. Her input was invaluable and we couldn't be happier with the result. Thank you, Joan!
Posted by Dagny, a Landlord & Tenant client, Flag
I had an unusual situation and I turned to Joan after the first lawyer seemed to be more interested in making my case a class action suit he could use to publicize his own interests. She immediately focused on what I considered the real issues and she stayed on track. She took apart any argument my landlady and her lawyer attempted to make. I was very impressed with how aggressive Joan was willing to get! She quickly took the upper hand and she never let it go. She kept pounding away until we got everything in our list of demands! There have been no out of pocket costs to work with Joan.
Joan is highly knowledgeable in the finest details of the RLTO and she knows how to apply it. A tenant in Chicago could not find a better advocate than Joan!
Posted by Mike, Flag
Attorney Joan Fenstermaker is an amazing counsel. She listened to my story and convinced me that I did have a serious case worth pursuing. I am very grateful to have met Joan when I really felt I had no where else to turn and I can honestly say I am impressed with her genuine passion to see justice prevail. Attorney Fenstermaker represented my case to the Judge thoughtfully and thoroughly which resulted in a quick ruling in my favor! I am extremely satisfied with the work she did for me and if I ever need an attorney again, I would not hesitate seeking her advice and direction.
Posted by JAMES, a Landlord & Tenant client, Flag
she answer all my question, with the very best answer,s she stuck with me like glue, if you ever need a lawyer [the very best] at what she do, it just one name I can think of [ PRICELESS ]
Posted by Stacey, a Landlord & Tenant client, Flag
Joan is awesome. From the first phone call to her explaining our situation she was very knowledgeable and helpful. She worked hard for us and got us out of an awful situation better than we thought was possible. Joan responded to phone calls and emails, even after working hours. She keep us informed of every detail. She was a pleasure to work with and I've given her contact info to the other tenants in that awful building if they should decide to not put up with that slum lord anymore. Also gave her # to another friend who might be able to use her services. Thanks Joan.
Posted by Justin, a Real Estate client, Flag
I hired Joan back in march of 2012 to help me get my security deposit back. My previous lanlord didn't notify me that they were planing on keeping my security deposit as a whole or portion. So I contacted Joan and she sent them the paperwork, within a few weeks they offered a settlement amount. So I was able to recoupe double my original deposit plus my attorney fees, which is standard in Illinois. She was very helpful, knowledgeble and friendly. In addition she was very fair with the fees as well. I liked the services she preformed so much that in my pursuit of purchasing a home, I chose Joan to help guide me along in the process. Turns out the contract with the sellers wasn't in my best interest so I decided to cancel it. But with that being said I will continue to use her services and refer her to anyone that I know that needs a real estate attorney.
Posted by a Landlord & Tenant client, Flag
Joan is so awesome! She's helped me and gave me the best advice, and also intervened when I was unable. Call her!!! She will fight for you and she will help you and she will get results!!!!
Posted by Kristen, Flag
I contacted Joan Fenstermaker to help me recover my security deposit from a previous landlord. I gave her the details, but I thought I would not have a case because the landlord had some misleading documents. She assured me that we did have a good case, and she quickly got to work. She was extremely easy to talk to and accessible, and in less than 3 months, I had my full security deposit back.
Posted by pam, a Landlord & Tenant client, Flag
Our pleasure with the professional,prompt and knowledgeable experience with Joan is immeasurable. Her rapid(within minutes) return of my phone call was impressive. Our case re: landlord/tenant problems was resolved very much to our satisfaction. Joan always went above and beyond throughout my many traumatic and dramatic moments during this dispute. Her knowledge of the law re: tenant rights was quite evident. I don't think you can do better than to hire Joan.
Posted by sshah1224, a Residential client, Flag
Joan did a excellent job helping me purchase my condo. My condo was not easy to purchase because there were many complications with the seller. Joan did a Great job of keeping me aware of my options. Further, she did a great job of advising me on legal issues. She also did a great job of expressing her legal opinion but at the same time respecting my decisions. She was able to answer all my questions and always seemed a step ahead. Finally, she advised me on various issues that came up in a timely fashion to keep me protected. I reccomend Joan because she is competent, loyal to client, knowledgeable, and accessible .
Posted by Drew, a Real Estate client, Flag
Joan helped us with the purchase of a condo a few months ago. She was very responsive and easy to work with. She took the time to explain everything within the contracts etc and kept us very well informed. She also was kind enough to review our lease with our former landlord and offered very sound advise. Overall great experience and would recommend her again and again.
Posted by LaTanya, a Landlord & Tenant client, Flag
Joan promptly handled my complaint with my slum landlord very professionally. She was very detailed and great follow up via email or telephone. After my complaint was handled to my satisfaction, she emailed to make sure I received all my security deposit. Joan also provided legal assist to a close friend. I will always recommend Joan.
Posted by Stacia, a Real Estate client, Flag
Joan has served as my real estate attorney since 2002, when I purchased my first home as a single woman. The number of challenges she had to deal with were staggering: a hostile seller, an inept title company, and a lender who wired the down payment to a non-existent office. What should have been one hour became nearly four. Joan was unflappable throughout the ordeal, fixing each problem as it arose, keeping me calm and collected, and all with mixture of professionalism, grace, and humor. Seven years later, in 2009, she helped my husband and me with the sale of that first condo and the purchase of our house, which again involved some odd challenges--but this time well after closing. About 2.5 years after we purchased the house, we received a letter from the county notifying us that our home would soon be sold due to unpaid back taxes. In a panic, I sent Joan an email on a Saturday afternoon. I heard back from her less than 5 minutes later. Over the course of the next several days, she tracked down the source of the problem (the title company never sent forwarded the back taxes they had collected from the previous owner), got the error fixed, and an official receipt of payment from Cook County. At every step of the way, Joan kept us informed, with written record whenever possible from all parties involved. And again, she did so with professionalism, patience, humor, and no shortage of TLC. She's a keeper.
Posted by Richard, a Landlord & Tenant client, Flag
Joan promptly handled all of the details and kept me well informed via telephone, texting and emails.
I am very pleased with the result!
Posted by a Landlord & Tenant client, Flag
This was an absolutely horrible experience. She is a poor communicator and did absolutely nothing to assist with the issue at hand. A complete waste of time and money. I did a better job when I was handling it on my own.