Posted by Mark
Joan Fenstermaker is the real deal. She took on our case after we basically cold-called her office. She was utterly professional, kind, and incredibly knowledgeable about tenants' rights. Not only did we get our security deposit back, but Joan found several other infractions committed by the landlords. It was an arduous process, but Joan fought with us to the end and we ended up getting a lot more than we had originally supposed. In short, go with Joan.
Posted by Kristin
In a difficult family situation, Joan was extremely helpful, professional and compassionate. She was invaluable in helping to navigate the legal system and exceeded our expectations.
I would highly recommend Joan.
Posted by a client
Joan was very professional and prompt in her duties on behalf of my claim against my landlord. Landlord refused to give back security deposit. Joan was able to negotiate a settlement for me out of court, for more than my original security deposit. She is very knowledge in this area of law. Would highly recommend.
Posted by Anthony
We were referred to Joan by the Metropolitan Tenants Organization. We were dealing with a management company that was ignoring the City of Chicago ordinances and doing what ever they wanted. The rent was always paid, the condo was very well maintained, there was no reason for these entities to behave the way they did. Joan did some research and found other more serious violations we were not aware of. We attempted to work it out with the management company but it was clear they were both ignorant and unwilling to work with us. At that point we contacted Joan again and asked for her help to stop the illegal eviction threats.
We met with Joan and we had a couple of important questions. Did she think we had a case against the management company? How long would this take? Joan told us she wouldn't take on a case she didn't think she could win. She also explained to us it could take time. Trusting her judgement we went ahead and sued the management company and won. It did take time, as Joan informed us, but we were aware of this fact. It took a while because the management company and condo association ignored repeated requests to respond.
We are very happy with the award, extremely happy with Joan and highly recommend Joan to others. Professional, friendly, glad we managed to find the right Attorney for what we were dealing with. I remember Joan telling me she only dealt with tenants, that made a huge difference in choosing the attorney we needed.
Thank you Joan we appreciate your help.
Posted by xudong
I have a problem with a devil and crazy landlord who not only confiscated my $900 deposit unreasonably, but also threatened to sue me for extra $50000. My friend recommended Joan to me. Joan was very professional. She explained my case so I had a full understanding of my right and violation of the landlord. She helped me to fight the landlord and finally we won the lawsuit. I definitely would recommend her to a friend.
Posted by Dan
Joan helped me get my security deposit back from my landlord. Since she knows the RLTO in detail, she also helped win additional damages from my landlord, which I didn't even know I was owed! Joan is great to work with; she can walk you through your escalation options, and provide you the proper info to make the decision of which action to take. I recommend her.
Posted by Doug
When my landlord illegally withheld my security deposit, the Metropolitan Tenants Organization recommended that I contact Joan Fenstermaker. We had a short phone discussion to go over the facts of the case and she drafted a demand letter detailing all of my landlord's violations of the RLTO. Once the demand letter was received, Joan facilitated the negotiation process with the landlord and I was able to settle out of court for more than the value of my original security deposit! Joan is an expert on the Chicago RLTO and was clear, prompt, and responsive (by phone and/or email) throughout the entire process. If you want to get your security deposit back quickly, I would strongly recommend contacting Joan Fenstermaker.
Posted by a Real Estate client
Joan has helped my family with the purchase of two properties. We found her to be extremely knowledgeable, efficient, and responsive. We definitely recommend her to others!
Posted by a Landlord & Tenant client
I am so glad I hired Joan after hearing her ad. I could have burned a lot of time trying to get results myself, but it would have taken much longer to get results - and perhaps not as good of results as she produced. I’m an attorney myself, but don’t practice in this area. She handled the case professionally, quickly & got VERY favorable results. Not only does she know the Chicago LL/Tenant ordinance inside & out, her past experiences will work for you to get the best results out of landlords & their attorneys. Due to her working probably 100s of these cases, she pinpointed what problems areas my case had & what strong points it had. I lack that experience & I would have spun my wheels trying to get maybe 1/2 of what she got. Don't waste your time trying to do it yourself to negotiate w/ a landlord or his attorney; cut to the chase & end your frustration & let her work it out for you.
Posted by Ryan
Had an issue with my landlord stealing from me she was very informative and helpful she won us our case couldnt have asked for anything more