Based on 4 reviews
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I never even got the opportunity to speak with Mr. Viles. I met a paralegal, who was fairly knowledgeable, and dealt with her. I was told I would be billed $500 a month, and I could call whenever I wanted with whatever questions I had. My bill would remain unchanged, regardless.
Every time I called, I was told she was "out to lunch," and that she would call me back. I never received these calls. I stopped in the office out of frustration once, and was again told that she was unavailable.
After a month of this lack of service, I decided to terminate our relationship. Regardless, I still received bills for the next 2 months. It seemed as if it didn't matter to them how little service they offered, they just wanted their money.
I know many attorneys and heard stories from others. When u met Mr. Viles I just hope the best...I have use him for many cases and each time I like his firm more and more not because of the cases having great
outcomes...but because he works from his heart and is compassionate while doing the
job...Most attorneys work for money in there
pocket. He enjoys seeing it in yours along
with a smile..
The first phone conversation I had with with Marcus I knew right away that I could trust him. For me this was incredibly important because of my negative experience with other Law Firms in the past. Working with Marcus was easy and straight from the start. He truly looked out for my best interest and handled my case in an ethical and fair manner. highly recommend Marcus Viles for representation.
Helped me wtith a complicated financial matter, and we didn't even have to appear in court. Marcus Viles, and his partner, Michael Beckman, are professionals in every sense of the word. Honest, and caring, and they really do give Veterans like me special attention, not to mention the discount.
Thank you very much!