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Ruthann P. Lacey

Ruthann Lacey’s Client Reviews

     3.5 stars 5 total

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  • 5.0 stars

    Posted by Cathy

    Ruthann and her staff are the best!

    Thank you Ruthann and JR for helping us achieve guardianship of our mentally handicapped & autistic adult son. He cannot advocate or care for himself in any way, so it was very important to establish our guardianship to protect him now and in the future. I know some say we could do it on our own, but the fact is, we couldn't. We tried, but the process was overwhelming and we found ourselves putting it off for several months.

    It was the right decision for us to turn it over to you. You knew exactly what needed to be done and were prompt about doing it. You kept us informed every step of the way. And on court day you were there to support us in the kindest, most professional way. It was worth every penny we paid to get this done right. And now my son will be protected by having his parents formally recognized as permanent guardians, to prevent him from unscrupulous persons who would seek to take advantage of him.

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  • 1.0 star

    Posted by a Elder Law client

    Adversarial relationship

    This attorney's firm was hired for expertise in Special Needs law. Neither she nor her assistant would answer questions in a straightforward manner, such as rates for additional work, nor was the work on the case done in a timely manner. The relationship with the Lacey firm was terminated; a request for the client file went unanswered.

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    Ruthann P. Lacey’s response: “We're sorry your experience with our firm was not what you expected; we strive for high client satisfaction in every case! The matter you describe does not sound familiar. Please contact me directly to discuss your specific concerns.”
  • 5.0 stars

    Posted by Amy

    Approachable, knowledgable, and caring

    My husband and I went to see Ms. Lacey with some very specific questions regarding my mother's affairs. She was thorough in answering our questions, addressed issues that may arise in the future,and educated us about the eligibility requirements of Medicare and Medicaid. We walked out of our meeting with a task list, and good, solid advice. She was so helpful and we will not hesitate to call upon her again!

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  • 5.0 stars

    Posted by Marilyn

    My favorite lawyer!

    Over the past five years, Ruthann Lacey has drafted my Will and Powers of Attorney, has helped me sell my real estate in another state, and has walked with me through the probate of my husband's Will. I relied on her heavily after my husband's death, and don't know how I would have gotten through the maze of legal and financial issues that needed to be addressed then if not for Ruthann's assistance. She has shown herself always to be professional, yet approachable and compassionate.

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  • 2.0 stars

    Posted by a Elder Law client

    Disappointing and costly!

    Consulted her for a common elder & special needs issue. She advised a complete revision of existing estate documents. Flat fee included only boilerplate documents completed by paralegal. Additional fees of $165/hr were charged for all related client consultation necessary to clarify, review, and complete documents, including internal staff conversations of the paralegal and attorney!! Even necessary and routine postage and copies were additional charges!! Legal needs could have been met much more simply. Services failed to respond to individual situation, requests or needs. May be knowledgeable of the law, but staff showed poor understanding of cognitive, physical, emotional, familial, & other issues common to the elderly.
    Save your money & consult instead with a well-informed family attorney.

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