I had the opportunity of dicussing my case on numerous occassions with Mrs. Ziegler. She consulted me for free and always made me feel conmfortable speaking with her. Mrs. Ziegler was not intrigued with speaking to me so I could retain her she would always tell me to wait awhile and see whats going on with my lawyer first. She is compassionate and has a lot of patience I wish I could have retained her first. If you have the opportunity of retaining her do yourself a favor and do it.