Jason L Musante's Reviews

Anonymous Comment: I did not "handle" this person's traffic violation. This person never retained me or my firm. Any delay in his case was caused by HIS failure to simply retain the firm. In the meantime, I went out of my way, on several occasions via telephone conversations and email correspondence, to answer his questions and provide advice on the general legal process without ever having been retained. The day he supposedly decided to retain the firm, a month after his free initial consultation and just 2 weeks before his court date, our office closed unexpectedly fifteen minutes early at 4:45 p.m. on a Friday due to severe weather in the area. A tornado had actually touched down in the area and there were several warnings and advisories. I am sorry for this unfortunate circumstance, but this was beyond my control and this gentleman had more than ample time to retain us beforehand. I pride myself on customer service and I consider myself very flexible in that regard. However, there are only so many minutes during the workday that our office can devote to nonpaying "potential clients." I am also cautious of persons who seek legal advice without ever intending to retain the firm. This person showed me very little inclination of hiring the firm. His expectation that we would anticipate him to doing so during fifteen minutes of very severe weather at the end of a Friday, and a month after his initial consultation, is unreasonable. -Jason L. Musante