Stephen R. Ciarrocchi

I retained Stephen Ciarrocchi for a family custody matter and was highly disappointed with the level of communication I received throughout my representation.Outside the initial consultation, he refused my calls. Over approximately 10 months and $15k, I was only allowed to speak with Paralegal, d...espite multiple requests to speak directly with my attorney regarding important developments in my case. On the day of my custody case, he was very unprepared more like a deer in headlights. After the hearing, I requested to speak with him for case preparation and assurance. Instead again, I could only speak to his paralegal. His paralegal was very dismissive. I sought a second consultation and was advised of many errors made. I was advised to report him and I plan to but I wanted to help warn future clients also. As a client involved in ongoing custody and support litigation, I expected more direct attorney communication, case updates, and opportunities to discuss strategy and concerns. My experience left me feeling uninformed about the status of my case and uncertain about important upcoming court proceedings. Please, I beg you to go somewhere else. It is a reoccurring pattern and apparently most of Delaware County attorneys know of Stephen and Heather. $3-5k every time, but no real work done.