Shannan W Leelyn

Atty Shannan Leelyn and legal assistant Lou were simply perfect in our civil case with a contractor. They were proactive in learning about what we needed from them, and they consistently demonstrated extraordinary interpersonal and communication skills. So competent were they—clearly experienced an...d super smart—and so attuned to our values as well that we felt like we could just relax, not an easy thing for me generally. We trusted completely in their advocacy; we knew that they would communicate when it made sense and not when it didn’t, consistent with our wishes. The result was we always knew what was happening, and always in context, but didn’t sweat all the back-and-forth negotiations. We had an excellent outcome in our civil case, really for all parties. But it is the process that that I am most appreciative of. They understood the emotional, logistical, and financial burdens of our situation, and represented us in the best way we could imagine.

Attorney Leelyn did a phenomenal job handling a contractor related issue for me. She worked on my case over a year and continually kept my best interests in mind while clearly explaining all potential options as we moved forward through each part of the case. One of her best qualities is always being... able to give the short-term, i.e., settlement, and long-term, i.e., court trial, outcome scenarios, and how much they would cost, as we advanced through the case and circumstances changed. She and her law assistant were meticulous with all the details of my case and knew the details of hundreds of documents as well as I did. They were always available to answer questions, and I would receive a call back from Attorney Leelyn within the next few hours. She even answered emails on days when she was in court for other cases. Working with this team, it often felt like they only case they were working on was mine. Attorney Leelyn was knowledgeable about all aspects of the law related to my case, continually kept my best interests in mind, and was effective during negotiations. I would hire her immediately if I ever need a lawyer again and would recommend her, without any hesitation, to my family and friends.

Attorney Leelyn represented our family in seeking redress for a damaged product sold to us as undamaged. We were extremely pleased with the help she rendered. She was thoroughly versed in the relevant law, and she offered clear options regarding choices that we might pursue. Her contact with t...he seller's attorney was clear, concise and respectful. It beautifully represented our claim within the framework of Massachusetts law. Ms. Leelyn established and maintained an excellent and productive relationship with the other attorney throughout the negotiations. At each significant point of choice, she came to us and then followed our stated preferences. She explained likely ramifications of various courses of action and then honored our decisions. We really appreciated her problem-solving style. She was clear about details of the law, and she helped us understand how to keep things clean and simple. She was never belligerent with us or the opposing attorney. She kept the process flowing; it never languished. Her pricing was fair and fully within industry standards. We liked her specifying her use of time to the six-minute level and her having us establish an escrow account from which payments would be drawn. It all worked very smoothly, and we were pleased with the out-of-court outcome, which entailed an appropriate settlement amount and limitations. Were we again to need legal help in pursuing a damages claim, we would unquestionably turn to Attorney Leelyn. We recommend her enthusiastically and unconditionally.

Shannan taught me two lessons 1. You must listen, The world of law is a launguge the client is unable to understand and Shannan was able to explain, over my four year long case, everything to help me feel that we would be successful and that she believed in me. 2. That patience was so important as t...he system works, but very slowly. Leelyn Law has your back, I never felt Shannan was just there for the money, this office is set up to protect your rights, honesty, and fairness is her code, I highly recommend Leelynlaw and thank you so much.