Susan Letterman White

Susan Letterman White, JD, MS (Organization Development) is the Founder and CEO of Letterman White Consulting and LWC Online, an online professional development learning system. She is a consultant, coach, and trainer for lawyers. She also is an adjunct professor at Northeastern University, where she teaches leadership, strategic change, and communication skills. Since 2006, Susan has facilitated groups exploring topics including: leadership and management; managing differences and developing inclusion; strategic communication and conflict management; and all aspects of business and personal strategic growth (branding and identity, visioning and goal identification, action planning and implementation, and learning).

Susan practiced employment law for more than 20 years and managed a law firm before receiving her Master’s in Organization Development in 2008, with Academic Distinction from American University. Susan has facilitated training programs for law firms, consulting firms, governmental agencies, universities, and chemical and pharmaceutical companies. She has received advance group facilitation training from NTL Institute, coaching training from Harvard Medical School, and is certified in the MBTI, Korn Ferry Leadership Architect, and Korn Ferry Voice 360ᴼ assessments. She uses her expertise to identify strategy problems and solutions and in facilitating group discussions among organizational stakeholders that have the power to cause a strategic change initiative to succeed or fail.

Susan regularly publishes and speaks nationally and internationally.  She has recently been appointed to the editorial board for Law Firm Partnership and Benefits Report an American Legal Media (ALM) publication. Recent keynotes on organization development and change in the legal profession include NALP Foundation (Dallas, October 2015) and Operations Leaders in Legal Conference (London, November 2015). Past speaking engagements have been for the American Bar Association, Association of Legal Administrators, and Legal Marketing Association. Susan is a past council member of the American Bar Association’s Law Practice Division and chair of ABA Women Rainmakers and currently the incoming Chair of the Massachusetts Bar Law Practice Section and Education Co-Chair of the Boston Bar Association’s Diversity and Inclusion Section.  For more information visit . Susan can be reached at or.