A tragedy for sure. But, you pose no legal question. Please redo the question to see if we can answer.

And you were damaged how? No damages, no claim..............................................................

you do what you just did. work it out. if your hurt, then talk to a lawyer. this is your new neighbor you will be living with.

You did not win the lawsuit lotto. You return it and get a replacement or a refund. You have no damages.

You have a severe legal issue. You need to sit down with a lawyer ASAP.................................................

What has happened to this world? This is a customer service issue, not a lawsuit.

Totaly customer service and it is not a legal matter.

No good news for you. It's a crime unless you have a law degree. You better pull a different rabbit out of your hat.

Other than being gross and unsanitary, you have not disclosed how and or if you were injured. You need a proximate cause, injury, and damages to win.

Thats what they do. Watch youtube...............................