Crystal M. Lewis

Having worked with her on estate planning, our family has met with her a number of times over the years. This review is based upon multiple in person or phone based exchanges. The tone of her voice is consistently one of detached irritation which sends a clear message that she is inconvenienced by ...questions. It takes multiple calls to get her to respond to a simple inquiry. Legal topics are difficult enough; working with someone consistently unpleasant is totally unnecessary. There are so many good attorneys who are professional, friendly and game on, there’s just no reason to settle for anything less. We would not recommend Crystal Lewis as an attorney. We found her communication style and poor follow through extremely unpleasant and unnecessary barriers to an effective and professional client-attorney relationship.

While she was not difficult to get a hold of, she was is rarely proactive in her communication and did not seem as though she had confidence and knowledge on the law. I was continuously forced to reach out to her to find out where the case stood and ask her to take any kind of action with it. Then ...after hearing nothing for eight months and no resolution in my case I was forced to resolve it myself. I then found out, from a ‘notice to everyone’ type mailing, that she had left the practice and was no longer working on my case.

I was caught between the regulations of Washington State, my mother's life insurance company, and an old Durable Power of Attorney. I had been working with these entities for 2 months. No solution was in sight. I came to Crystal for help. She reviewed the issues raised by each involved institutio...n and laid out 3 options for securing the life insurance surrender my mother needed to pay for her care. The first worked well and within 2 weeks my mother's life insurance funds were released. It was a relief for me to know that had our first approach failed, Crystal had laid out two other options. This was practical, do-able advice and it made all the difference.