I scheduled an appointment with this lawyer's office for a time-sensitive initial consultation. When I arrived prior to the scheduled time, I was informed by her office staff that she was not in the office because she was called to court at the last minute. I informed the staff that I would have appreciated a phone call to that effect, but the staff told me that it had just happened that moment. I then informed front desk staff that I was a seven minute drive away, and a phone call would have saved me a trip. Office staff asked if I would like another appointment a week later, but it would have been too late for my needs. Poor communication cost this lawyer a new client. Though I never met Jennifer, I wouldn't work with her office in the future or recommend them.