Lisa B Heller

I was mislead by Lisa Heller's office since the very first phone call. Her husband screened my call prior to my becoming Lisa's client. He informed me of her fees and told me that she's known for settling things very quickly and for less money than most attorneys. He told me that in most cases, the c...lient is refunded about 40% of their retainer. Lisa uses one assistant and her assistant is very unprofessional and unorganized. Not only did I recieve email responses saying things like "yup", but she also had my case mixed up with someone elses at one point. My paperwork had clerical errors and had to be redone twice. Each time I had to meet with Lisa or her secretary causing me to miss work. I also had to repeatedly email the office informing them of the errors which in turn I was charged for. Her assistant even tried to make it seem as though I was to blame for her errors. I started working with Lisa on my divorce in June and I was lead to believe would be settled and finalized by September. Now almost November my ex was finally served the documents. That same day I recieved an email stating that (even though nothing has happened yet) my retainer has been mostly exhausted and that my options are to either pay more money (I was given two days to pay an additional $1,500) or Lisa would be withdrawing from my case. I was informed that if my ex and I could work out all of our differences with no legal help, Lisa would finalize my paperwork. If that were an option, I would never have hired a lawyer to begin with. So now that I'm heading into mediation and a custody battle, I have no representation and I'm out $2,000! I would not recommend this law office to anyone!

Did not keep us informed of court hearings and rescheduling s, Over charged us attorney fees for things the paralegal did, filed wrong paperwork several times, forgot to subpoena witnesses in time for trial. Kept over charging and office hours are really only 7am to 10:30 pm. Has her husband answer p...hone at her home after these hours. A true nightmare, never got case done, had to get another attorney to finish this case.