I've retained him through Avvo, and I regret so bad I wish I never did. I've paid my first retainer fee $3500 and most of it is gone for "phone conference".Because his colleague Eric Overton wanted to know about the case to build our relationship more than just a lawyer and a client which I didn't have a problem then. When my $3000 is gone for talking on the phone and there was no progress on the case, he accidentally emailed me saying that I want bunch of work but do not want to pay, because I wanted a payment plan.
I feel very betrayed, hurtful, and confused. Do we not pay retainer fee for them to work or just to talk on the phone? I asked them to dismiss my case so I can end any affiliation with them and to move on to another attorney. It's a tragic to me, and I hope no one else have to go through what I had to.
Response from Justin Sturdivant June 25, 2019
I'm sorry that you had a negative experience working with my associate attorney. Up until now, I have only received positive review of his work, so that we will look closely at your review, to see how we can improve. There seems to be some confusion as to how our fees were earned, and I would recommend that you refer to the regular monthly detailed billing statements you would have received during the course of this firm's representation of you for further explanation. After reviewing your file, I don't agree with your characterization of our work for you, or the progress we made on your matter, and while I will not discuss the details of your case publicly, I am glad to speak with you privately. In all of my direct dealings with you, I thought that we had good communication and you appeared satisfied with the work we performed-- I wish you had brought your issues to me directly, or communicated to the firm in anyway regarding your dissatisfaction, because I think that we could have resolved it, given the opportunity. In any event, good luck to you, and if there is anything we can do for you in the future, please let me know.